EMR Administrator/ Clinical Infomaticist

Hutchinson Regional Medical Center, Inc.•Horizons Reno County, KS

11d

About The Position

The EMR Administrator/Clinical Infomaticist works cooperatively with the HIM Director to manage the organization’s electronic medical record and other software applications to meet staff and consumer needs. The role evaluates workflows and system use to improve staff productivity, conducts testing, identifies potential problems, and resolves issues efficiently. The position works closely with staff across Horizons Mental Health Center, particularly direct service staff in screening and stabilization services, and supports outstanding customer service and respectful relationships. Key work includes building forms and smart templates in the EMR; creating SQL and Crystal Reports; maintaining documentation of electronic health record functionality; testing documents and workflows; troubleshooting issues with staff and coordinating with EMR support and IT; and creating training materials and providing staff training as needed. The role also manages agency software applications and supports their appropriate use.

Requirements

Bachelor’s degree in computer science or information systems, or three years of equivalent work experience.
In-depth, hands-on knowledge of and experience with various enterprise and desktop applications.
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
Broad knowledge of programming languages and techniques.
Ability to develop and interpret technical documentation for training and end-user procedures.
Knowledge of technology trends relating to software applications.
Experience building and maintaining databases for query and problem tracking.
Ability to research software development and delivery concepts and technical application issues.
Highly self-motivated and directed, with the ability to absorb new ideas and concepts quickly.
Good analytical and problem-solving abilities.
Ability to prioritize and execute tasks effectively in a high-pressure environment.
Very strong customer service orientation and good organizational skills.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Working knowledge of computer functions; additional training on related software as needed.
Demonstrated integrity, compassion, accountability, and respect, including the ability to collaborate with diverse populations and manage conflict constructively.
Strong communication and presentation skills, with the ability to influence teams and support strategic and day-to-day work.
Demonstrated ability to manage complex projects, provide coaching and leadership, and lead or facilitate process improvement.

Nice To Haves

Three years of experience in information systems or computer science.
Experience in a mental health-related field.

Responsibilities

Build forms and smart templates within the EMR.
Build SQL reports and Crystal Reports as requested.
Maintain a master document outlining electronic health record functionality.
Test documents and workflows.
Help staff troubleshoot issues and work with EMR support staff and IT to resolve problems.
Create and maintain a training manual and training videos on appropriate system utilization.
Assist with providing staff training as needed.
Manage software applications used by the agency to meet staff and consumer needs.
Evaluate workflows and system use to increase staff productivity.
Work cooperatively with the HIM Director and closely with agency staff, especially direct service staff in screening and stabilization services.
Provide outstanding customer service and maintain respectful relationships.