Clinical Administrator

Change Grow Live•, AZ
•Onsite

About The Position

Change Grow Live is a charity that supports Service Users in a safe and respectful environment, helping them identify appropriate treatment and care. The Clinical Administrator is based in the Norwich Office and supports the Norfolk service by producing, recording and distributing prescriptions to local pharmacies. The role works with a multidisciplinary team, including Doctors, Non-Medical Prescribers, Locality Leads, Team Leaders and Recovery Workers, and maintains local data systems while providing advice and support to pharmacy colleagues. The post also supports Locality Project Administrators during sickness or annual leave, handles service-wide building-management issues and ad-hoc requests, and provides practical assistance to administrative and clinical colleagues. This is a permanent, part-time position of 30 hours per week. The role is subject to a basic-level Disclosure and Barring Service check.

Requirements

  • Curiosity, excellent listening skills and a flexible approach.
  • Strong organisational skills and the ability to remain calm under pressure.
  • Enjoyment of paperwork and data inputting, with a keen eye for detail.
  • Commitment to the values of being compassionate, open and bold.
  • Applicants must already have the right to work in the UK; visa sponsorship and support for new visa applications or extensions are not available.

Responsibilities

  • Produce, record and distribute prescriptions to local pharmacies.
  • Process batch printing and posting of all prescriptions.
  • Work with pharmacies across Norfolk to support efficient prescription handling.
  • Maintain local data systems and generate prescriptions.
  • Provide advice and support to pharmacy colleagues.
  • Support Locality Project Administrators during sickness or annual leave.
  • Handle service-wide building-management issues and ad-hoc requests.
  • Provide practical assistance to the Senior Administrator, Project Administrators, Locality Leads, Team Leaders and Clinical Staff.
  • Provide enhanced support and liaison for pharmacy-based workers.

Benefits

  • 25 days of annual leave plus bank holidays, with one additional day for each year of service during the first five years, up to 30 days after five years.
  • A paid Wellness hour each week.
  • A Wellness hub and Employee Assist Programme.
  • Contributory pension scheme.
  • Discounts for shopping, cinema, holidays and other offers.
  • Refer-a-friend scheme with vouchers for successful candidates.
  • Opportunities for professional growth and development.
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