Clinical Operations Administrator

South College•Orlando, FL

About The Position

The Clinical Operations Administrator is a full-time position that, under the guidance of program leadership, monitors and performs the day-to-day administrative functions and clinical compliance readiness of the academic program. With direct supervision, the role ensures that students and clinical instructors meet regulatory, institutional, and site-specific requirements while supporting partnerships with clinical education sites. The administrator coordinates the collection, maintenance, and reporting of clinical records, ensuring accuracy and confidentiality across program databases. The position supports compliance and readiness for clinical placements, manages documentation and compliance systems, maintains clinical education records and databases, communicates with clinical sites and program participants, and provides clerical and administrative support. It also contributes to process improvement and quality assurance, follows institutional and program policies, and completes other assigned duties. The role involves advanced verbal and written communication, including in stressful situations, and work in a fast-paced environment requiring adaptation to changing strategic and tactical needs.

Requirements

Bachelor’s degree and/or a minimum of 5 years of administrative, managerial, or human resources experience.
Advanced verbal and written communication skills, including communication in stressful situations.
Ability to adapt quickly in a fast-paced, changing strategic and tactical work environment.

Nice To Haves

Administrative, managerial, or human resources experience is preferred.

Responsibilities

Initiate and maintain compliance readiness for students and clinical instructors under supervisor direction.
Follow established protocols and manage and verify onboarding documentation, including BLS certification, immunizations, health insurance, and background and drug screenings.
Design and deliver clinical compliance presentations during orientations and information sessions.
Provide technical support and training to students and faculty on compliance systems and processes.
Create and maintain electronic education records and databases for clinical sites, clinical personnel, and faculty information.
Track and report compliance data using designated clinical and academic systems, such as Exxat, CORE, Typhon, or Medhub.
Ensure negotiated affiliation agreement status is current and properly documented.
Serve as the primary administrative contact for clinical sites, students, and instructors regarding site requirements and documentation.
Facilitate professional relationships with clinical agency staff to support placement opportunities, as directed by clinical education leadership.
Disseminate required documentation to clinical agencies accurately and on time.
Prepare written materials as assigned, including clinical education contracts, handbooks, schedules, and professional correspondence.
Coordinate meeting logistics, prepare agendas, and record or produce minutes for clinical and faculty committees.
Perform general clerical functions, including electronic filing, photocopying, and mail distribution.
Participate in process improvement initiatives to enhance the efficiency and effectiveness of clinical education operations.
Evaluate compliance status and communicate updates to relevant stakeholders.
Support adherence to institutional policies and regulatory standards described in program handbooks and SOP manuals.
Adhere to South College behavior standards and applicable institutional, school, department, affiliated-partner, employee, and faculty policies and directives.
Demonstrate adaptability and participate in process improvement to improve clinical education efficiency.
Complete other duties as assigned.