Clinical Operations Administrator

Weill Cornell Medical College•New York, NY
•$121,800 - $140,200

About The Position

Provides direct oversight of clinical practice management and facility operations. Administratively directs clinical operations, IT support, and standardized functions of the clinical practice, including financial, quality, and service components. Monitors management reports and develops and implements plans to improve clinical performance. Directs daily operations and the strategic mission of outpatient clinical practices, establishing standard operating procedures for systematic delivery of quality patient care that complies with regulatory requirements. Identifies operational enhancements and efficiencies to reduce costs, stabilize operating systems, and improve quality through standardization, and develops business plans to implement initiatives. Oversees clinical outreach initiatives, advertising, and communications. Manages facilities operations, including space utilization, renovations, and capital projects across clinical and administrative sites; participates in negotiations with planners, designers, and vendors and monitors budgets. Supports development of ongoing education tools for staff. Works with the Department Administrator and Chair to assess new or expanded service-line offerings and potential new ventures.

Requirements

  • Bachelor's degree.
  • Approximately 7 years of previous academic clinical practice and/or hospital management experience.
  • Strong operations background, with an emphasis on clinical operations and administration.
  • Successful track record managing diverse business units and building and retaining effective operational teams.
  • Highly evolved management, staff administration, and motivation skills.
  • Strong analytical skills with attention to detail and accuracy.
  • Proven ability to develop balanced business arrangements and negotiate comprehensive business transactions.
  • Excellent written and oral communication skills.
  • Strong leadership, communication, and interpersonal skills, and ability to work independently.
  • Ability to multitask among numerous competing responsibilities.

Nice To Haves

  • Extensive knowledge of laws and regulations pertaining to Medicare, Medicaid, the New York State Department of Health, the Joint Commission, and National Patient Safety Goals (NPSG) is highly desired.

Responsibilities

  • Administratively direct clinical operations, IT support, and standardized practice functions, including financial, quality, and service components.
  • Monitor management reports and develop and implement plans to improve clinical performance.
  • Assist in developing routine management reports to monitor key department performance indicators.
  • Direct daily operations and the strategic mission of outpatient clinical practices.
  • Establish standard operating procedures for systematic delivery of quality patient care that complies with regulatory requirements.
  • Identify and recommend operational enhancements and efficiencies to reduce costs, stabilize operating systems, and improve quality through standardization.
  • Develop business plans for operational enhancements and initiatives.
  • Oversee planning and development of clinical outreach initiatives, advertising, and communications.
  • Oversee facilities management, including space utilization, renovations, and capital projects for clinical and administrative sites.
  • Participate in negotiations with planners, designers, and vendors, and monitor budgets.
  • Support development of ongoing education tools to keep staff current in their responsibilities and maintain service levels.
  • Work with the Department Administrator and Chair to assess new or expanded service-line offerings and potential new ventures.
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