Clinical Administrator

Change Grow Live • Norfolk, VA

9d • Onsite

About The Position

Change Grow Live is a charity that supports Service Users in a safe, respectful environment, helping them find appropriate treatment and care options. Guided by the values of being open, compassionate, and bold, the organisation aims to empower individuals to transform their lives and achieve personal growth.

The Clinical Administrator will work in the Norfolk Change Grow Live service at the Norwich Office. The role supports Doctors, Non-Medical Prescribers (NMPs), Locality Leads, Team Leaders, Recovery Workers, and pharmacy-based colleagues. It includes producing, recording, and distributing prescriptions to local pharmacies; maintaining local data systems; generating prescriptions; and providing advice and support to pharmacy colleagues. The post also provides cover for Locality Project Administrators during sickness or annual leave, assists with service-wide building management matters, and provides practical support to administrative and clinical colleagues.

This is a permanent, part-time role for 30 hours per week. The stated salary is £26,296.03 per year, pro rata for part-time hours. The post is based in Norwich and requires a basic-level Disclosure and Barring Service (DBS) check. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Requirements

• Curiosity, excellent listening skills, and a flexible approach.
• Strong organisational skills and the ability to remain calm under pressure.
• Enjoyment of paperwork and data inputting, with a keen eye for detail.
• Commitment to the organisation’s values of being compassionate, open, and bold.
• Applicants must already have the right to work in the UK at the time of application.

Responsibilities

• Produce, record, and distribute prescriptions to local pharmacies.
• Maintain local data systems and generate prescriptions.
• Process batch printing and posting of all prescriptions.
• Work with pharmacies across the Norfolk area to support efficient prescription handling.
• Provide advice and support to pharmacy colleagues, including enhanced support and liaison for pharmacy-based workers.
• Support Doctors, Non-Medical Prescribers, Locality Leads, Team Leaders, Recovery Workers, and clinical staff.
• Provide cover for Locality Project Administrators during sickness or annual leave.
• Handle service-wide building management issues, including ad-hoc requests.
• Provide practical assistance to the Senior Administrator, Project Administrators, Locality Leads, Team Leaders, and Clinical Staff.

Benefits

• 25 days of annual leave plus bank holidays, with one additional day for each year of service during the first five years, up to 30 days after five years.
• One paid 'Wellness' hour each week.
• Wellness hub and Employee Assist Programme.
• Contributory pension scheme.
• Shopping, cinema, holiday, and other discounts.
• Refer-a-friend scheme with vouchers for successful candidates.
• Opportunities for professional growth and development.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed