Employment Case Manager (Train & Earn) - Manhattan

AHRC NYC•New York, NY

7d•$38,000 - $42,000

About The Position

AHRC New York City is hiring two Case Managers for its Manhattan Employment Business Services (EBS) Train & Earn Program. Funded by the New York City Department of Youth and Community Development (DYCD), Train & Earn provides youth and young adults ages 16–24 who are not working or in school with career-pathway training, employment services, and support to help them find permanent jobs, obtain a high school equivalency when applicable, and access postsecondary education and training. The Case Manager coordinates and directs services for program participants. The position is scheduled Monday through Friday, 9 a.m. to 5 p.m., for 35 hours per week. Compensation is $38,000–$42,000, plus a comprehensive benefits package that includes free medical insurance.

Requirements

An associate or bachelor's degree in social work or a related field, with experience working with City systems such as public assistance, child welfare, education, and housing; or at least three years of successful case management or counseling experience and experience working with those City systems.
Ability to communicate effectively verbally and in writing.
Ability to establish and maintain effective working relationships with participants' families, employers, funding sources, Care Coordinators, and other stakeholders.
Ability to organize one's own work and the work of others, and to work independently as needed.

Nice To Haves

Experience or strong capacity in instructing or mentoring program participants.
Prior work exposure in teaching or training individuals is highly desirable.

Responsibilities

Coordinate employment-related support services for participants on a caseload.
Help participants complete program paperwork and administrative responsibilities.
Prepare service plans and other plans to support participants in reaching employment goals.
Address social factors relevant to employment planning, including financial planning and access to community resources.
Conduct initial and ongoing assessments, develop service plans, and complete progress notes.
Provide supportive services in person or remotely, as appropriate.
Participate in interdisciplinary planning, case conferences, staff meetings, and parent meetings as appropriate.
Conduct individual and group meetings with participants and their support networks.
Monitor participant progress and track program activities and outcomes.
Promote program engagement, track training attendance, and assess training results.
Review program expectations and guide participants, families, and other service providers.
Support participants in obtaining industry certifications.
Deliver work-readiness, occupational-training, and other program curricula when needed.
Build and maintain effective working relationships with EBS staff to prepare job seekers for employment success.
Provide program coverage when staff absences are excessive.
Perform other duties as assigned.