Employment Case Manager (Train & Earn) - Manhattan

AHRC NYC•Manhattan, NY

About The Position

AHRC New York City is hiring two Case Managers for its Manhattan Employment Business Services (EBS) Train & Earn Program. Funded by the New York City Department of Youth and Community Development (DYCD), Train & Earn provides career-pathway training, employment services, and other support to help eligible young people ages 16–24 who are not working or in school find permanent employment, obtain a high school equivalency when applicable, and access postsecondary education or training. The Case Manager coordinates and directs services for program participants, helping them progress toward employment goals and monitoring their participation and outcomes. The position is scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m., for 35 hours per week. Compensation is $38,000–$42,000, plus a comprehensive benefits package that includes free medical insurance.

Requirements

An associate or bachelor’s degree in social work or a related field, with experience working with City systems such as public assistance, child welfare, education, and housing; or at least three years of successful case management or counseling experience working with those City systems.
Ability to communicate effectively, verbally and in writing.
Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders.
Ability to organize one’s own work and the work of others, and to work independently as needed.

Nice To Haves

Experience or strong capacity in instructing or mentoring program participants; prior work exposure in teaching or training individuals is highly desirable.

Responsibilities

Coordinate support services for individuals on a caseload relating to employment success.
Help participants complete program paperwork and administrative responsibilities.
Prepare service plans and other plans as appropriate to support participants in reaching employment goals.
Address social factors relevant to employment planning, including financial planning and access to community resources.
Conduct initial and ongoing assessments, service plans, and progress notes with program participants.
Conduct supportive services in person or remotely, as needed and appropriate.
Participate in the interdisciplinary team, including case conferences, staff meetings, and parent meetings as appropriate.
Conduct individual and group meetings with participants and their support networks.
Monitor caseload participants’ progress and track program activities and outcomes.
Promote program engagement, track training attendance, and regularly assess training results.
Review program expectations and provide guidance to participants, families, and other service providers.
Support participants in obtaining industry certification.
Deliver Work Readiness, Occupational Training, and other program-related curriculum when needed.
Build and maintain relationships with EBS staff to help prepare job seekers for employment success.
Provide program coverage in the event of excessive staff absences.
Perform other duties as assigned.