Employer Brand, Communications & Social

OpenAI•San Francisco, CA

1d•$216,000 - $240,000

About The Position

OpenAI is hiring an employer brand professional to bring its talent narrative to life through content, communications, and social media. Reporting to the Employer Brand Manager, this hands-on individual contributor will translate employer brand strategy into stories and campaigns that help candidates understand OpenAI’s work, people, and mission. The role has broad employer brand responsibilities, with a focus on writing, content planning, digital, and social storytelling. The employee will develop content reflecting the experiences of researchers and employees, adapt stories for different audiences and channels, and contribute to a consistent, credible candidate experience. They will work with Recruiting, Marketing & Brand, Internal Communications, the broader People team, employees, hiring managers, and external partners to take projects from concept through publication and measurement.

Requirements

10+ years of experience in employer brand, communications, social media, marketing, recruiting, content, events, or a related field.
Strong writing and editing skills, including the ability to turn complex information into clear, credible stories while preserving accuracy and nuance.
Experience creating or coordinating social-channel content and adapting messaging and formats for different audiences.
Ability to manage content projects from brief through delivery, balancing creative work with organization, follow-through, and attention to detail.
Ability to build productive relationships across teams, gather input, coordinate reviews, and manage multiple deadlines.
Discretion and care when handling employee and candidate stories, including respect for consent.
Comfort using content management, social publishing, spreadsheet, and presentation tools, and willingness to learn new platforms.
Curiosity about technical work and talent audiences, thoughtful questioning, and interest in learning from subject-matter experts.
Ability to use feedback and performance data to improve work, and to use AI tools thoughtfully while maintaining human judgment, accuracy, and confidentiality.

Responsibilities

Develop and execute employer brand content and campaigns that communicate OpenAI’s mission, culture, and work to priority talent audiences through owned, earned, and paid content.
Manage the day-to-day employer brand content calendar, coordinating social content, publishing, reviews, and deadlines with channel owners and cross-functional partners.
Write and edit social posts, employee stories, careers content, recruiting communications, and other candidate-facing materials.
Identify story opportunities and collaborate with researchers, employees, and hiring teams to create accurate, engaging written, visual, and video content.
Partner with Communications and Marketing & Brand to adapt content for social channels, maintain a consistent voice, and test formats for talent audiences.
Support employer brand initiatives, including recruiting events, candidate communications, and resources for recruiters and hiring managers.
Coordinate content production and review workflows; keep source materials, permissions, approvals, and project information organized and current; flag outdated or inconsistent information and escalate sensitive reviews or delivery risks.
Track content and campaign performance, gather audience feedback, and use insights to improve future work while distinguishing observed results from interpretation.
Handle sensitive information and employee and candidate stories carefully, ensuring accuracy, appropriate approvals, and respect for consent.
Project-manage key employer brand projects and work with cross-functional stakeholders.