Employer Account Executive - Remote

Prime Therapeutics•Home, WV

5d•$94,000 - $160,000•Remote

About The Position

The Account Executive serves as the primary relationship manager for multiple accounts in an assigned market segment. The role works directly with groups to optimize pharmacy spend through Prime Therapeutics’ products and services, and aligns assigned accounts with Prime’s strategic goals and initiatives. This is a remote position with travel of up to 40%.

Requirements

Bachelor’s degree in business, marketing, finance, healthcare administration, or a related area, or an equivalent combination of education and/or work experience; a high school diploma or GED is required.
At least 5 years of client service work experience, including 2 years of sales and/or account management experience in healthcare or the pharmacy benefit management industry.
Must be eligible to work in the United States without work visa or residency sponsorship.
Understand, comply with, and attest to job-specific security responsibilities and controls, as well as applicable legal, regulatory, contractual, and internal requirements.
Be able to perform the essential job functions; reasonable accommodations will be made for employees with disabilities when requested, absent undue hardship.

Nice To Haves

Healthcare industry understanding with subject matter expertise in one or more areas, such as pharmacy trends or health plan benefits.
Ability to develop, evaluate, and communicate selling strategies, presentations, and proposals.
Interpersonal skills to facilitate meetings, resolve conflict, build consensus, establish rapport, collaborate, and influence effectively across departments and organizational levels.
Ability to balance compliance, business, and other competing goals and risks while completing programs and initiatives.
Strong organization, prioritization, and attention-to-detail skills, including the ability to lead multiple complex projects and strategies under pressure and strict timeframes.
Ability to manage complex information and develop well-reasoned solutions to client problems.
Ability to work effectively in a matrixed team environment.
Ability to travel up to 40%.

Responsibilities

Develop and maintain relationships with plan account and pharmacy teams and their consultants or brokers; understand industry and account trends, challenges, priorities, and product adoption to inform strategic plans.
Maintain strategic master account plans, support client engagement and satisfaction, align Prime’s work with client strategy, and ensure contract compliance and measurement of key deliverables.
Build internal relationships to advocate for client interests and help develop enterprise solutions; work with the Account Manager to support member and client service excellence and satisfaction.
Lead client meetings, including setting objectives and participants, preparing and presenting materials, distributing and uploading materials to the client portal, coordinating follow-up, and documenting outcomes.
Drive client satisfaction and engagement, including co-developing and implementing each client’s pharmacy master account plan.
Lead proactive strategic consultation with account teams to maximize pharmacy spend through renewals and adoption or expansion of Prime products and services.
Educate groups about industry topics, new products, and the competitive landscape; provide collateral and sales-process support as needed.
Assist with client external audits, presentations, visits, and health fairs as needed.
Manage the end-to-end RFP process for renewing groups, including developing renewal project plans, analyzing contract terms and requirements, standardizing where appropriate, and mitigating conflicting terms.
Document account interactions in Salesforce, including agendas, notes, dependencies, risks, decisions, outcomes, next steps, and responsible parties; ensure Salesforce accurately reflects the client relationship.
Perform other duties as assigned.