EMPLOYEE OPERATIONS MANAGER (PSA, Opt. 1)

State of Illinois•Springfield, MO

21h•Hybrid

About The Position

The Employee Operations Manager serves under general direction in the Central Management Services (CMS) Human Resources office, planning, developing, administering, organizing, controlling, and overseeing CMS employee operations. The role provides expert consultative and research services to agency personnel on personnel actions and serves as an authority on classification and personnel actions, liaising with personnel, hiring reform, and agency staff to resolve classification matters. The manager develops, implements, and evaluates agency policies and procedures for creating, clarifying, abolishing, and reallocating classifications, as well as processes for personnel actions. This position is a full-line supervisor and performs other related duties as required or assigned. The position is based at 401 S Spring St, Springfield, Illinois. The anticipated hybrid schedule ranges from one to five days per week in the office, depending on operational needs. Work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday. Overtime may be required, including evenings or weekends, and travel, potentially with overnight stays, is required. A background check and criminal-history self-disclosure are required.

Requirements

Education equivalent to completion of four years of college; coursework in business or public administration, labor, or personnel is preferred.
At least three years of progressively responsible administrative experience in a public or business organization.
Completion of a background check and self-disclosure of criminal history.
Ability to work overtime when requested or required, including scheduled, unscheduled, or last-minute overtime; this may include evenings and weekends.
Ability to travel for work, with overnight stays as appropriate.
Ability to properly use agency technology and equipment in accordance with information-security and confidentiality guidelines.
Ability to attend relevant seminars, conferences, and trainings.

Nice To Haves

Three years of extensive knowledge of classification processes, position-description development, determining reporting structures, and class specifications.
Three years of professional experience reading, interpreting, processing, and analyzing personnel actions or transactions for compliance with personnel codes, personnel rules, pay plans, collective bargaining agreements, comprehensive employment plans, or similar regulations.
Two years of professional leadership experience leading a team of professional staff.
Working knowledge of personnel-related computer systems, software, templates, or databases, such as HRIS, PEERS, HCM Employee Central, or related personnel tracking systems.

Responsibilities

Plan, develop, administer, organize, control, and oversee all aspects of CMS Human Resources employee operations.
Provide consultative and research services to agency personnel on personnel actions.
Serve as the classification and personnel actions expert and liaison with personnel, hiring reform, and agency staff to resolve classification matters.
Develop, implement, and evaluate agency policies and procedures for creating, clarifying, abolishing, and reallocating classifications and for personnel actions processes.
Supervise a full line of staff.
Perform other duties as required or assigned that are reasonably within the scope of the position.
Travel in the performance of duties, including overnight stays as appropriate.
Use agency technology and equipment in accordance with information-security and confidentiality policies.
Attend seminars, conferences, and trainings to stay current on topics relevant to the job duties.

Benefits

Competitive group insurance, including health, life, dental, and vision plans.
Flexible work schedules when available and dependent upon the position.
10–25 days of paid vacation annually, depending on state service; 10 days in the first year of state employment.
12 days of paid sick time annually, with carryover from year to year.
Three paid personal business days per year.
13–14 paid holidays per year, depending on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Voluntary Deferred Compensation supplemental retirement plan.
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan.
Tuition Reimbursement Program.
Eligibility for the Federal Public Service Loan Forgiveness Program.