EMPLOYEE OPERATIONS MANAGER (PSA, Opt. 1)

State of Illinois•Springfield, IL

2d•$9,000 - $9,834•Hybrid

About The Position

The Employee Operations Manager serves under general direction in the Central Management Services (CMS) Human Resources office, planning, developing, administering, organizing, controlling, and overseeing CMS employee operations. The manager provides consultative and research services to agency personnel on personnel actions, serves as the classification and personnel actions expert and liaison, and works with personnel, hiring reform, and agency staff to resolve classification matters. The role develops, implements, and evaluates agency policies and procedures for classification and personnel-action processes, and serves as a full-line supervisor. Other reasonably related duties may be assigned. The position is based at 401 S Spring St, Springfield, Illinois. A hybrid schedule may be available, with 1 to 5 days per week in the office depending on operational needs. Regular hours are 8:30 a.m. to 5:00 p.m., Monday through Friday. Overtime may be required, including evenings and weekends, and travel may be required, including overnight stays as appropriate.

Requirements

Knowledge, skill, and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration, labor, or personnel.
At least three years of progressively responsible administrative experience in a public or business organization.
Complete a background check and disclose criminal history.
Ability to travel in the performance of duties, with overnight stays as appropriate.
Ability to use agency technology and equipment, such as a mobile phone and laptop, in accordance with information security awareness policies and confidentiality guidelines.
Ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, and other industry-related topics relevant to the duties.
Overtime is a condition of employment and may be required, including scheduled, unscheduled, or last-minute overtime; this may require evening and weekend work.

Nice To Haves

Three years of extensive knowledge of classification processes, position description development, determining reporting structures, and class specifications.
Three years of professional experience reading, interpreting, processing, and analyzing personnel actions or transactions to ensure compliance with personnel codes, personnel rules, pay plans, collective bargaining agreements, comprehensive employment plans, or similar rules and regulations.
Two years of professional leadership experience leading a team of professional staff.
Working knowledge of personnel-related computer systems, software, and templates, such as HRIS, PEERS, HCM Employee Central, or related personnel tracking database systems.

Responsibilities

Plan, develop, administer, organize, control, and oversee all aspects of CMS employee operations.
Provide consultative and research services to agency personnel on personnel actions.
Serve as the classification and personnel actions expert and liaison with personnel, hiring reform, and agency staff to resolve classification matters.
Develop, implement, and evaluate agency policies and procedures for creating, clarifying, abolishing, and reallocating classifications and for personnel-action processes.
Serve as a full-line supervisor.
Perform other duties as required or assigned that are reasonably within the scope of the position.

Benefits

Competitive group insurance, including health, life, dental, and vision plans.
Flexible work schedules when available and dependent upon position.
10–25 days of paid vacation annually; 10 days in the first year of state employment.
12 days of paid sick time annually, with year-to-year carryover.
Three paid personal business days per year.
13–14 paid holidays per year, depending on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Voluntary Deferred Compensation Program supplemental retirement plan.
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan.
Tuition Reimbursement Program.
Federal Public Service Loan Forgiveness Program eligibility.