Employee Experience Specialist

Newfields a Place for Nature & The Arts•Indianapolis, IN
•$55,000 - $60,000

About The Position

The Employee Experience Specialist designs, coordinates, and enhances programs that foster an engaging, inclusive, and people-centered workplace. The role partners with leaders and employees to improve engagement, strengthen organizational culture, coordinate onboarding and recognition initiatives, support performance management, and promote a positive employee experience throughout employment at Newfields. As an ambassador of Newfields' values, the specialist creates employee experiences that support retention, well-being, collaboration, and professional growth. The position coordinates onboarding from offer acceptance through the first 90 days, including orientation, equipment and system access, welcome activities, check-ins, and evaluation of onboarding effectiveness. It leads engagement, recognition, appreciation, wellness, and culture-building initiatives; supports employee engagement surveys and action planning; and coordinates the annual performance review process. Other duties include employee communications, intranet and HR resource maintenance, employee relations support, stay and exit interviews, learning and compliance training coordination, HR program administration, engagement reporting, and participation in HR projects and continuous improvement. The work environment includes a windowless control room with minimal natural light. The employee is required to sit for long periods while monitoring screens. Physical demands include standing, walking, climbing flights of stairs, sitting, sharp vision, and keen hearing, taste, and smell. The role may require sitting or standing for extended periods in a room with no windows.

Requirements

  • Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field.
  • One to two years of experience in Human Resources, employee engagement, organizational development, or talent management.
  • Experience coordinating projects and events.
  • Strong written and verbal communication skills.
  • Excellent organizational and project management abilities.
  • Proficiency with Microsoft Office and HRIS platforms.
  • Skills in relationship building, emotional intelligence, communication, project management, event planning, customer service, facilitation, organization, adaptability, collaboration, creativity, and confidentiality.

Nice To Haves

  • SHRM-CP or PHR certification.
  • Experience in nonprofit organizations, museums, higher education, or hospitality.
  • Experience administering engagement surveys.
  • Experience facilitating employee training or onboarding.

Responsibilities

  • Coordinate and facilitate New Employee Orientation.
  • Manage onboarding from offer acceptance through employees’ first 90 days.
  • Ensure new hires receive necessary equipment, system access, and organizational resources.
  • Coordinate welcome activities with hiring managers.
  • Conduct 30-, 60-, and 90-day check-ins with new employees.
  • Measure onboarding effectiveness and recommend improvements.
  • Lead employee engagement initiatives throughout the year.
  • Coordinate employee appreciation and recognition programs, service anniversaries, and milestone recognition.
  • Support annual employee engagement surveys, analyze results, and assist departments with action planning.
  • Plan employee appreciation events, wellness activities, and culture-building initiatives.
  • Develop strategies to strengthen employee morale and organizational culture.
  • Coordinate the annual performance review process, manage timelines and communications, and support managers with goal setting and performance conversations.
  • Monitor completion of evaluations and development plans, maintain performance documentation and reporting, and identify process improvements.
  • Develop employee communications regarding HR initiatives; maintain HR intranet resources and employee materials; coordinate newsletters and announcements; and promote HR programs and events.
  • Serve as a resource for employee questions regarding HR programs, conduct stay interviews, coordinate exit interviews, analyze turnover trends, and escalate employee concerns appropriately.
  • Coordinate internal learning opportunities, manage training registrations and participation tracking in the LMS, assist departments in identifying learning resources, and coordinate mandatory compliance training.
  • Maintain employee recognition records, assist with Staff Wins, partner with Total Rewards on wellness initiatives, prepare engagement metrics and HR reports, and lead the Staff Appreciation Committee.
  • Participate in HR projects and continuous improvement initiatives.
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