Employee Experience Specialist

Newfields Careers•Indianapolis, IN

About The Position

The Employee Experience Specialist designs, coordinates, and enhances programs that foster an engaging, inclusive, and people-centered workplace. The role partners with leaders and employees to improve engagement, strengthen organizational culture, coordinate onboarding and recognition initiatives, support performance management, and promote a positive employee experience throughout employment at Newfields. It serves as an ambassador of Newfields’ values through experiences intended to support retention, well-being, collaboration, and professional growth. The position coordinates onboarding from offer acceptance through the first 90 days, employee engagement and recognition initiatives, the annual performance review process, employee communications, and support for employee relations, learning and development, and HR programs. It also maintains related records and reporting, leads the Staff Appreciation Committee, and participates in HR projects and continuous improvement initiatives. The work environment is described as a windowless control room with minimal natural light. The employee is required to sit for long periods while monitoring screens. Physical demands include standing, walking, climbing flights of stairs, sitting, and sensory acuity involving vision, hearing, taste, and smell. The role may require sitting or standing for extended periods in a room with no windows.

Requirements

  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
  • One to two years of experience in Human Resources, employee engagement, organizational development, or talent management.
  • Experience coordinating projects and events.
  • Strong written and verbal communication skills.
  • Excellent organizational and project management abilities.
  • Proficiency with Microsoft Office and HRIS platforms.
  • Required skills include relationship building, emotional intelligence, communication, project management, event planning, customer service, facilitation, organization, adaptability, collaboration, creativity, and confidentiality.

Nice To Haves

  • SHRM-CP or PHR certification.
  • Experience in nonprofit organizations, museums, higher education, or hospitality.
  • Experience administering engagement surveys.
  • Experience facilitating employee training or onboarding.

Responsibilities

  • Coordinate and facilitate New Employee Orientation and manage onboarding from offer acceptance through employees’ first 90 days.
  • Ensure new hires receive necessary equipment, system access, and organizational resources; coordinate welcome activities with hiring managers; conduct 30-, 60-, and 90-day check-ins; and measure onboarding effectiveness and recommend improvements.
  • Lead employee engagement initiatives and coordinate employee appreciation, recognition, wellness, culture-building, service anniversary, and milestone activities.
  • Support annual employee engagement surveys, analyze results, and assist departments with action planning; develop strategies to strengthen morale and organizational culture.
  • Coordinate the annual performance review process, including timelines, communications, completion tracking, performance documentation, reporting, goal-setting support, and development plans; identify process improvement opportunities.
  • Develop employee communications about HR initiatives; maintain HR intranet resources and employee materials; coordinate newsletters and announcements; ensure consistent messaging; and promote HR programs and events.
  • Serve as a resource for employee questions regarding HR programs, conduct stay interviews, coordinate exit interviews, analyze turnover trends, and appropriately escalate employee concerns.
  • Coordinate internal learning opportunities based on feedback, manage training registrations and LMS participation tracking, assist departments with learning resources, and coordinate mandatory compliance training in the LMS.
  • Maintain employee recognition records, assist with Staff Wins, partner with Total Rewards on wellness initiatives, prepare engagement metrics and HR reports, lead the Staff Appreciation Committee, and participate in HR projects and continuous improvement initiatives.
  • Perform the essential functions of the position satisfactorily, with reasonable accommodation potentially provided for individuals with disabilities.
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