Emergency Rent Program Specialist - Bilingual Required

Community Action Organization • Hillsboro, OR

2d • $19 - $21

About The Position

Community Action is a nonprofit organization providing services to low-income families in housing, homeless services, economic empowerment, family development, and early childhood care and education in the Washington County area. The Emergency Rent Program Specialist is a dedicated, highly organized bilingual (English/Spanish) administrative and coordinating role. The position serves as the first point of contact for people seeking emergency rent assistance and supports efficient program operations and compliance.

Requirements

• High school diploma or equivalent, with at least two years of experience in detailed data management and reporting; an equivalent combination of education and experience may be considered.
• Advanced proficiency with technology tools, including Microsoft Office applications such as Word and Excel, databases, and spreadsheets, including formulas and tables.
• Ability to work independently and manage multiple competing priorities with high accuracy and quality under tight deadlines.
• Exceptional attention to detail and strong organizational skills.
• Excellent written and verbal communication skills.
• Bilingual proficiency in Spanish and English, both oral and written.

Nice To Haves

• Experience in social service programs serving low-income individuals.
• Detailed knowledge of data systems such as ServicePoint, OPUS, and Child Plus.

Responsibilities

• Coordinate Emergency Rent activities and special projects, ensuring program compliance and adherence to established policies and procedures.
• Develop and maintain data quality processes, run data quality reports, and distribute information for necessary corrections.
• Develop and generate reports for the program leadership team.
• Serve as the initial point of contact for individuals, processing prevention referrals, approvals, and service entries.
• Oversee program systems, including online and partner-organization requests.
• Liaise between the program, internal teams, and external community partners.
• Keep program supervisors and staff informed about agency-related IT system changes.
• Provide administrative support, including scheduling, reserving locations, and taking meeting minutes.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED