Emergency Department Coordinator - University Hospital
About The Position
The Emergency Department Coordinator works in the fast-paced Emergency Department at University Hospital, a Level I Trauma Center in Madison, Wisconsin. The role activates emergency response workflows for trauma, STEMI, and strokes; collaborates with interdisciplinary healthcare teams to streamline patient care and enhance the patient experience; maintains accurate electronic health records; and performs other clerical duties. The coordinator is expected to remain calm during stressful situations and periods of high unit activity and communicate effectively and respectfully with patients, families, and the healthcare team. This position is 90% FTE and works day/evening shifts, in 8- or 12-hour shifts between 11:00 a.m. and 11:00 p.m., including every other weekend. Hours may vary based on departmental operational needs. The position is located at University Hospital in Madison, Wisconsin.
Requirements
- At least 6 months of experience in an emergency room or critical care environment in one of the listed roles: Receptionist, Nursing Assistant, Nurse, Paramedic, EMT, Fire Fighter, Police Officer, 911 Dispatcher, or military service.
- High school diploma or equivalent is preferred; no minimum education is required.
- At least 1 year of experience in a customer service-related field is preferred.
Nice To Haves
- Associate's degree in a healthcare-related field.
- Emergency Medical Technician certification.
Responsibilities
- Activate emergency response workflows, including trauma, STEMI, and stroke responses.
- Collaborate with interdisciplinary healthcare teams to streamline patient care and enhance the patient experience.
- Maintain accurate electronic health records and perform other clerical duties.
- Maintain a calm demeanor during stressful situations and periods of high unit activity.
- Communicate effectively and respectfully with patients, families, and the healthcare team.
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Retirement plans
- Two-week paid parental leave
- Adoption assistance
- Full-time benefits for part-time work for positions at 60% FTE or higher
- Flexible schedule and shift options
- Access to employee wellbeing resources supporting emotional, financial, and physical well-being
- Tuition benefits for coursework associated with career advancement
- Referral bonus
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
