Medical Assistant - Hospital Specialty - Emergency Room - University Hospital
About The Position
The Medical Assistant supports patient care in the Emergency Room at University Hospital. The role includes taking physician orders, conducting patient intake, preparing examination rooms and charts, assisting with patient movement, performing routine laboratory tasks and procedures, and maintaining accurate medical records. The Medical Assistant also provides front-desk coverage, communicates with patients and healthcare personnel, keeps equipment and supplies ready, and follows hospital policies, safety standards, and infection-control practices. The position serves patients across neonatal, pediatric, adolescent, adult, and geriatric populations and requires regular, prompt attendance and the ability to work the defined schedule and overtime as required. Employees must be in a regular position working at least 20 hours per week (.50 FTE or greater) to qualify for benefits.
Requirements
- High school diploma or equivalent.
- Completion of a Medical Assistant or related healthcare training program.
- Basic Life Support (BCLS) certification upon hire.
- A comparable combination of education and experience may substitute for the listed requirements.
Responsibilities
- Takes verbal and written orders from physicians and responds accordingly.
- Conducts initial patient intake, including recording vital signs, height, and weight.
- Reviews charts for completeness and documents information in the Electronic Medical Record.
- Prepares examination rooms and places patients in rooms; supports or lifts patients as needed.
- Transports specimens to the laboratory and conducts routine laboratory tests.
- Assists patients using wheelchairs or stretchers by lifting or directing them as required.
- Performs procedures such as EKGs, draws blood samples, and obtains blood cultures.
- Cleans and stocks examination rooms and supplies; cleans monitor cables between patients.
- Provides backup to front-desk staff, checks patients in, updates demographic information, prepares charts, answers and directs telephone calls, and maintains medical records and files.
- Communicates appropriately with physicians, patients, families, and the healthcare team in person and by telephone.
- Responds to overhead pages and notifies the Charge Nurse when leaving the unit.
- Maintains accurate records, including vital signs as needed, refrigerator temperatures, and blood culture logs.
- Maintains oxygen and suction equipment ready for use and checks supplies monthly for expiration dates.
- Ensures blood culture contamination rates remain under 2%.
- Completes assigned duties positively, cooperates with others, and supports unit performance.
- Completes mandatory unit, department, educational, and hospital requirements.
- Uses cost-effective practices and adheres to infection-control, safety, confidentiality, compliance, and other hospital policies.
- Provides competent care to neonate, pediatric, adolescent, adult, and geriatric patient populations.
- Maintains regular and prompt attendance, works the defined schedule and overtime as required, and performs related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
