Emergency Department Coordinator - University Hospital
About The Position
The Emergency Department Coordinator works in the fast-paced Emergency Department at University Hospital, a Level I Trauma Center in Madison, Wisconsin. This is a part-time position at 70% FTE, working evening/night shifts of 8 or 12 hours between 7:00 p.m. and 7:30 a.m., including every other weekend rotation. Hours may vary based on departmental operational needs. The coordinator activates emergency response workflows, including trauma, STEMI, and stroke responses; collaborates with interdisciplinary healthcare teams to streamline patient care and enhance the patient experience; maintains accurate electronic health records and performs clerical duties; and communicates respectfully with patients, families, and healthcare team members while remaining calm during stressful situations and periods of high activity.
Requirements
- At least 1 year of experience in a customer service-related field.
- No minimum education is required.
Nice To Haves
- High school diploma or equivalent.
- Associate's degree in a healthcare-related field.
- At least 6 months of experience in an emergency room or critical care environment as a receptionist, nursing assistant, nurse, paramedic, EMT, firefighter, police officer, 911 dispatcher, or through military service.
- Emergency Medical Technician certification.
Responsibilities
- Activate emergency response workflows, including trauma, STEMI, and stroke responses.
- Collaborate with interdisciplinary healthcare teams to streamline patient care and enhance the patient experience.
- Maintain accurate electronic health records and perform other clerical duties.
- Maintain a calm demeanor during stressful situations and periods of high unit activity.
- Communicate effectively and respectfully with patients, families, and the healthcare team.
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Retirement plans
- Two-week paid parental leave
- Adoption assistance
- Full-time benefits for part-time work at positions of 60% FTE or higher
- Flexible schedule and shift options
- Employee wellbeing resources supporting emotional, financial, and physical well-being
- Tuition benefits for coursework associated with career advancement
- Referral bonus for referring applicants to open, posted positions
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
