ED Tech - Emergency Department - Clermont Hospital

Bon Secours Mercy Health • Batavia, OH

3d

About The Position

The ED Tech provides direct patient care under the guidance of a registered nurse or designated healthcare professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role supports patients in the Emergency Department and contributes to safe, high-quality care and a positive experience for patients, families, visitors, and colleagues.

The position includes basic patient care and comfort, measurement of vital signs, personal care and hygiene, mobility assistance, lab draws, ECGs, basic wound care, patient rounding, and other unit-based duties. The ED Tech may provide one-to-one patient safety companion service, communicate patient changes and concerns to nurses, document care, participate in handoff reports, collect data within scope, and complete applicable patient screenings. Delegated tasks may be performed after competency has been validated. The role also promotes quality and safety, maintains knowledge of policies and procedures, and requires independent problem solving and conflict resolution under stress.

Requirements

• High school diploma or GED.
• Computer literacy.
• Ability to monitor patient conditions during treatment and inform medical professionals about patient conditions and care.
• Ability to record patients’ medical history.
• Skills in sterile field procedures, CPR, straight urinary catheterization, ear irrigation, patient positioning and transport, phlebotomy, EKGs, splinting, wound care, and obtaining vital signs, including manual blood pressure.
• Attention to detail, problem solving, independent work, working under pressure, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, and empathy.

Nice To Haves

• BLS Basic Life Support certification is preferred upon hire; it must be obtained from an approved source before providing direct patient care.
• Current certification as an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assistant is preferred.
• Previous experience as a Patient Care Tech, in a nursing support role, or in healthcare is preferred; alternatively, second-year nursing student status in an RN program is preferred.

Responsibilities

• Provide basic patient care and comfort, including measuring vital signs, personal care and hygiene, mobility assistance, lab draws, ECGs, basic wound care, and unit-based specialty duties under an RN’s direction.
• Complete patient rounding as assigned.
• Provide one-to-one patient safety companion service as needed.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide customer service to patients, families, community providers, visitors, and employees.
• Document patient care accurately, precisely, and promptly as applicable.
• Participate in handoff reports covering pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within scope and complete applicable patient screenings.
• Promote quality and safety by seeking to improve care delivery processes and systems.
• Work independently, solve problems, and resolve conflict while working under considerable stress.
• Maintain knowledge of policies and procedures.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED