ED Tech - Emergency Department - Clermont Hospital

Mercy Health • Batavia, OH

4d • Onsite

About The Position

The ED Tech provides direct patient care under the guidance of a registered nurse or designated healthcare professional, in accordance with applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The position supports the Emergency Department at Clermont Hospital and is scheduled for 36 hours per week on evenings/nights.

Mercy Health is a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship. The organization describes its mission as enhancing the health and well-being of all people through exceptional patient care, supported by a culture of collaboration, excellence, and respect. The role may include other job-related duties as required by a supervisor, subject to reasonable accommodation. Benefits may vary by market and employment status.

Requirements

• High school diploma or GED.
• BLS Basic Life Support certification must be obtained from an approved source before providing direct patient care.
• Computer literacy.
• Ability to monitor patient conditions during treatment and inform medical professionals about patient conditions and care.
• Ability to record patients’ medical history.
• Skills in sterile field procedure, CPR, straight urine catheterization, ear irrigation, patient positioning and transport, phlebotomy, performing EKGs, splinting, wound care, and obtaining vital signs, including manual blood pressure.
• Attention to detail, problem solving, independent work, working under pressure, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, and empathy.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Current certification as an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assistant.
• Previous experience as a Patient Care Tech, in a nursing support role, or in another healthcare role; alternatively, being a second-year nursing student in a Registered Nurse program.

Responsibilities

• Provide basic patient care and comfort, including personal care and hygiene, mobility assistance, vital sign measurement, lab draws, ECGs, basic wound care, and other unit-based duties under the direction of an RN.
• Complete patient rounding as assigned.
• Provide one-to-one patient safety companion service as needed.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, community providers, visitors, and employees.
• Document patient care accurately, precisely, and in a timely manner, as applicable.
• Participate in handoff reports covering pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within the scope of the role.
• Complete applicable patient screenings.
• Promote quality and safety by seeking continuous improvement in processes and systems that enhance patient care delivery.
• Work independently, solve problems, and resolve conflict while working under considerable stress.
• Maintain knowledge of policies and procedures.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options.
• Life insurance.
• Mental health resources and discounts.
• Paid time off.
• Parental and FMLA leave.
• Short- and long-term disability.
• Backup care for children and elders.
• Tuition assistance.
• Professional development and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED