Emergency Department Technician - Emergency Department

CHRISTUS Health•Alamogordo, NM

About The Position

The Emergency Department Technician uses skills and knowledge across emergency department technology, patient registration, unit clerical work, and patient monitoring. Under a registered nurse’s supervision, the technician performs RN-delegated tasks and assists nursing staff with patient care in accordance with their training, competence, and skills. The role also helps maintain a clean, organized, adequately stocked, and safe patient environment and follows hospital policies and procedures. The position includes patient-care, clerical, monitoring, and registration duties. The technician assists patients and the care team throughout admission, transfer, discharge, and emergency department procedures, and provides courteous service to patients during registration.

Requirements

Completion of one of the following educational programs or previous CHRISTUS Emergency Technician experience: Nursing Assistant program, Medical Assistant program, Basic EMT program, Intermediate EMT program, PT Care Tech program, or military basic combat training and Advanced Individual Training for military medics.
BLS certification is required.
Must maintain one of the following: a Certified Nursing Assistant license in the state of employment, Certified Medical Assistant certification, Certified Patient Care Tech certification, or national registry or state licensure as an Emergency Medical Technician (EMT).
Required certifications must be obtained within the designated time frame in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

High School Diploma or GED is preferred.
1–2 years of patient-care experience in an acute-care hospital, emergency department, EMT field/Emergency Care, or military medic setting is preferred.

Responsibilities

Meet the expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Assist with patient admissions, transfers, and discharges.
Observe patients’ conditions, recognize changes in status, and report findings to the RN, consistent with training.
Escort stable patients to other departments as required.
Clean, procure, and return equipment and supplies; assist with ordering and maintaining stock items.
Maintain competency in special procedures, including venipuncture, splinting, staple and suture removal, nonsterile dressing changes, peak expiratory flow rate measurement, pulse oximetry, and crutch training.
Set up for Emergency Department procedures and assist the RN as directed.
As delegated by the RN, operate patient monitoring equipment, record rhythm strips, run 12-lead EKGs, and obtain biomarker and glucometer readings.
Perform phlebotomy, collect ordered laboratory specimens, and insert saline locks under the RN’s direction.
Perform assigned patient-care responsibilities in a manner that meets the population-specific and developmental needs of patients served by the department.
Adapt assigned assessment, treatment, and care methods to patients’ physical, psychosocial, cultural, age-specific, and other developmental needs.
Under the RN’s direction, perform clerical and non-nursing duties, including reception, transcribing orders, requesting patient-care items, and helping maintain patient, unit, and hospital records.
Greet arriving patients in a friendly, courteous, and professional manner and follow departmental customer-service expectations.
Show concern for patient problems and help ensure patient comfort while patients wait to register or see a provider.
Enter necessary demographic, insurance, and financial information into the computer system.
Compile or retrieve scheduled reports from the computer system.
Demonstrate adherence to the CORE values of CHRISTUS Health.
Perform other duties as assigned.