Emergency Department Coordinator - University Hospital

University of Wisconsin Hospitals and Clinics Authority•Madison, WI

5d•Onsite

About The Position

The Emergency Department Coordinator works in the fast-paced Emergency Department at University Hospital, a Level I Trauma Center in Madison, Wisconsin. The role activates emergency response workflows, including trauma, STEMI, and stroke responses, and collaborates with interdisciplinary healthcare teams to streamline care and improve the patient experience. The coordinator maintains accurate electronic health records and performs clerical duties, while communicating respectfully with patients, families, and healthcare staff and remaining calm during stressful situations and periods of high activity. This is a part-time position at 70% FTE on an evening/night schedule. Shifts are 8 or 12 hours between 7:00 p.m. and 7:30 a.m., including an every-other-weekend rotation. Hours may vary based on department operational needs. The position is located at University Hospital in Madison, Wisconsin.

Requirements

At least 6 months of experience in an emergency room or critical care environment in a role such as receptionist, nursing assistant, nurse, paramedic, EMT, firefighter, police officer, or 911 dispatcher, or experience in military service.

Nice To Haves

High school diploma or equivalent.
Associate's degree in a healthcare-related field.
At least 1 year of experience in a customer service-related field.
Emergency Medical Technician certification.

Responsibilities

Activate emergency response workflows, including trauma, STEMI, and stroke responses.
Collaborate with multidisciplinary healthcare teams to streamline patient care and enhance the patient experience.
Maintain accurate electronic health records and perform clerical duties.
Communicate effectively and respectfully with patients, families, and the healthcare team.
Maintain a calm demeanor during stressful situations and periods of high unit activity.

Benefits

Health and dental insurance.
Paid time off.
Retirement plans.
Two-week paid parental leave.
Adoption assistance.
Full-time benefits for part-time employees working 60% FTE or higher.
A variety of schedule and shift options intended to support flexibility and work-life balance.
Resources through the UW Health Employee Wellbeing Department supporting emotional, financial, and physical well-being.
Tuition benefits for coursework associated with career advancement.
Opportunity to earn a referral bonus for referring applicants to posted positions.