Emergency Access Rep - Patient Access - PT .6 Evenings

Sky Lakes Medical Center•Klamath Falls, OR

12d•$39,645 - $58,427•Onsite

About The Position

This is a part-time (.6 FTE) Evening shift position for an Emergency Access Representative within Patient Access. The role involves obtaining and verifying insurance information, auditing patient charts for accuracy, preparing patient identification and paperwork, communicating effectively with patients and professionals, handling stress and making decisions under pressure, assisting with training new staff, participating in departmental meetings, demonstrating competence in core job functions, addressing patient and visitor needs, managing time and organization, and assisting Emergency Department and Communication Center staff as needed. The position also requires meeting age-specific, cultural, spiritual, and physical patient needs.

Requirements

Typing, word processing or data entry skills at 50 wpm
Excellent spelling, math and problem-solving skills
Filing skills
Telephone skills
Data entry skills
Ability to work independently and with co-workers
Ability to communicate effectively with patients and professionals
Ability to prioritize, organize, and attend to detail
Medium physical demand level capabilities
Ability to sit, walk and stand for extended periods of time
Ability to lift up to 40 pounds
Ability to push wheelchair with up to 250 pounds
Ability to assist a patient in and out of a chair, wheelchair
Ability to ride in an elevator
Strong visual and auditory abilities
Clear and legible handwriting

Nice To Haves

Medical terminology
Medical or Clerical experience

Responsibilities

Obtaining and accurately verifying insurance and billing information for all types of insurance.
Self-auditing and reviewing charts/registrations daily for completeness maintaining high accuracy levels (>95%).
Preparing identification bracelets and paperwork used during patient care and routing it appropriately in a timely manner.
Communicating effectively in person and on the telephone with various personality types.
Handling stress, working under pressure, and making decisions effectively.
Assisting in the training and orientation of new employees within the department.
Participating in departmental meetings, discussions, and supporting the organization’s mission, vision, values, and strategic plan.
Demonstrating competence in job responsibilities through proficiency testing, skill demonstration, and adherence to organizational standards.
Addressing patient, family, and visitor needs while ensuring resolution of concerns by contacting the appropriate department.
Prioritizing work, organizing tasks efficiently, and attending to detail.
Assisting the Emergency Department staff when needed, including patient wayfinding and supporting Nursing staff.
Assisting the Communication Center staff when needed, performing routine, emergency and code paging, monitoring hospital environmental system alarms and security systems, and notifying responsible departments.
Meeting age-specific, cultural, spiritual, functional status, and physical needs of patients.
Performing other duties as assigned.