Embedded Payments Product Solutions Architect-Executive Director

JPMorgan Chase & Co.•Chicago, IL
•$147,250 - $260,000

About The Position

As a Product Solutions Architect in JPMorgan Payments Embedded Finance and Solutions (EF&S), you will serve as a key member of the product management team, applying technical and product expertise to translate client requirements into end-to-end solutions using embedded payment capabilities. You will own technical design throughout sales and solutioning for complex clients, with emphasis on technical discovery, APIs and integrations, architecture, feasibility, solution blueprints, and integration patterns. You will bridge client architects and engineers with JPMorgan Product and Engineering teams, lead technical workshops, design integration approaches, identify dependencies and gaps, and assess how JPMorgan capabilities fit into clients’ broader technology ecosystems. You will also identify common patterns and develop reusable reference architectures for key client segments. Embedded Finance & Solutions drives simple, safe, and intelligent embedded payment experiences for clients and their counterparties. It acts as a platform orchestration layer across Payments and firm-wide capabilities, supporting growth through the orchestration, packaging, and delivery of those capabilities. EF&S manages products at different stages of the growth lifecycle, serves as a center of excellence for fraud prevention, and helps grow cross-payments solutions for various industries. The team focuses on orchestration, modularity, and embedded integration while operating within a regulated global bank, using the firm’s balance sheet, trust, risk capabilities, and data assets to make controls and compliance explicit and configurable. Its solutions help clients serve customers, power businesses and revenue streams, and improve operational efficiency.

Requirements

  • At least 10 years of experience, or equivalent expertise, working across a broad set of products to solve client use cases.
  • Experience working with clients in payments, merchant acquiring, embedded solutions, and technology; previous embedded finance and presales experience is required.
  • Extensive experience with embedded finance products and partnering with clients.
  • Strong ability and experience explaining technical concepts to nontechnical audiences.
  • Experience supporting a Sales team in pitching and delivering complex technical products, projects, or applications.
  • Demonstrated experience structuring and handling complex business solutions or technology problems to meet client needs, while advising teams on strategies and best practices.
  • At least 10 years of experience, or equivalent expertise, solving problems across multiple teams and a cluster of products.
  • Executive engagement skills and presence, including the ability to establish strong relationships with key decision-makers and build credibility at all levels.
  • Thorough understanding of the software development lifecycle and API architecture.
  • Ability to understand how applications such as ERP, CRM, billing, tax, and legacy systems interact in an enterprise technology ecosystem.

Responsibilities

  • Advise Sales and Client Solutions teams on strategies and best practices for configuring and modifying existing Embedded Finance products and features for complex client use cases, often in partnership with Technology.
  • Coordinate with clients and Development and Delivery teams to lead product design and define development requirements for enhancements, using technical knowledge, experience, and client feedback.
  • Engage Sales in solutioning and deal stages, including high-level pricing, pipeline planning, and account planning.
  • Serve as a subject matter expert on technical integrations, APIs, and microservices architectures.
  • Identify and define development requirements for product design enhancements based on client feedback.
  • Contribute deeply to product strategy, identify and close new complex opportunities, and accelerate adoption of solutions across industry segments.
  • Serve as a subject matter expert on embedded payment solutions, client needs, and industry trends.
  • Act as the Voice of the Customer, bringing insights, trends, and opportunities to leadership, Product, and Engineering teams and prioritizing them for delivery.
  • Collaborate with Product peers to define the multiyear product roadmap based on client insights and industry knowledge.
  • Lead technical discovery and workshops, design integration approaches, identify dependencies and gaps, and determine how product capabilities fit within clients’ technology ecosystems.
  • Identify common integration patterns and develop reusable reference architectures for key client segments.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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