Payments Product Director

Huntington National Bank•Detroit, MI
•Onsite

About The Position

The Payments Product Director manages, guides, and supports revenue growth in the Treasury Management segment by increasing segment penetration. The role develops knowledge of how healthcare customers adopt Treasury Management products and services, builds relationships with sales and service teams, and creates market-based positioning and go-to-market tactics. It also develops integrated solution collateral and proposals, supports customer demonstrations and webinars, coordinates customer-endorsed case studies and collateral, and leads targeted marketing campaigns and use audits to identify new opportunities and help distinguish Huntington’s solutions.

Requirements

  • Bachelor's degree.
  • 10 or more years of Merchant Services experience.
  • At least 3 years of experience managing a diverse team.
  • Demonstrated leadership skills.

Nice To Haves

  • Master's degree.
  • CTP or similar industry certification.

Responsibilities

  • Build knowledge of how customers in the healthcare industry adopt Treasury Management products and services.
  • Manage relationships with sales and service teams to support segment sales and marketing efforts.
  • Analyze customer adoption patterns and create consolidated, efficient solutions that minimize sales and implementation effort.
  • Develop market-based product positioning and go-to-market tactics, including reducing distinctions between individual products.
  • Develop, manage, and maintain integrated solution collateral and proposals.
  • Guide customer demonstrations and webinars to help sales teams establish credibility with customers.
  • Coordinate with marketing to develop and publish customer-endorsed use case studies and other collateral.
  • Manage, develop, and perform targeted marketing campaigns.
  • Lead the development and use of Use Audits to help sales uncover opportunities.
  • Facilitate training for sales and service colleagues on positioning solutions to distinguish Huntington.
  • Perform other duties as assigned.
  • Provide thought leadership and strategic planning.
  • Provide training, guidance, and staff development in product knowledge, data management, business analysis, and strategic planning.

Benefits

  • Health insurance coverage
  • Wellness program
  • Life insurance
  • Disability insurance
  • Retirement savings plan
  • Paid leave programs
  • Paid holidays
  • Paid time off (PTO)
  • Incentive compensation plan eligibility
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