Director, Product Management - Payments

First National Bank•Omaha, NE

2d•$97,774 - $166,216•Onsite

About The Position

The Director, Product Management - Payments will drive the development, enhancement, and optimization of payment products and services. The role works with senior business leaders and cross-functional teams—including engineering, design, marketing, compliance, legal, risk, and customer support—to deliver and manage payment solutions. It involves setting product vision and strategy, coordinating enterprise-wide delivery, managing vendor relationships, and ensuring that products respond to business and customer needs.

Requirements

Five or more years of expertise in a specific product line or the payments industry.
Deep business expertise, including understanding product pricing, business models, competitive landscape, go-to-market strategy, features, technical capabilities, and customer needs.
Well-rounded knowledge of how product decisions affect operations, risk, compliance, service, marketing, and sales.
Ability to partner with senior business leaders to build and execute strategies.
Ability to quantify the impact of innovative ideas, products, and features.
Ability to inspire alignment around a multi-year vision.
Proven ability to influence business results.
Knowledge of the sales process and approach.
Ability to absorb substantial information and make influential decisions.
Ability to engage cross-functional teams in support of products and platforms.
Experience working with engineering teams to deliver products and experiences.
Understanding of user experience journeys and mapping.
Knowledge of compliance, regulatory requirements, technical considerations, the competitive landscape, and associated risks.
Strong critical-thinking, research, problem-solving, listening, and presentation skills.
Ability to analyze and interpret data to influence decisions.
Ability to orchestrate prioritization of complex requirements.
Strong work ethic and collaborative approach.
Commitment to continuing education and professional growth.
Unrestricted work authorization without a need for future sponsorship.

Responsibilities

Create a long-term product or product-set vision and roadmap based on customer and business needs.
Establish objectives and key results (OKRs) for a one- to three-year horizon.
Identify alignment, opportunities, and packaging across a broad set of products.
Collaborate with senior leaders to set strategy.
Work with marketing to establish go-to-market strategies.
Coordinate multidisciplinary teams to deliver capabilities aligned with business goals.
Gather input from key stakeholders, ensure alignment, and manage large-scale enterprise changes.
Manage vendor relationships and contract negotiations.
Partner with finance to set product pricing strategies and profitability targets.
Assess the feasibility, viability, and desirability of ideas to reduce investment risk.
Drive customer discovery with the Customer Experience Team.
Develop reporting to monitor results and adapt products to market and customer needs.
Identify and coordinate resources needed for execution and delivery.
Partner with Learning & Development to develop training plans for employees and customers.