Director, Product Management - Payments

First National Bank of Omaha•Omaha, NE

1d•Onsite

About The Position

At FNBO, the Senior Product Manager will drive the development, enhancement, and optimization of payment products and services. The role works with senior business leaders and cross-functional teams—including engineering, design, marketing, compliance, legal, risk, and customer support—to deliver and manage payment solutions. The position is anticipated to be onsite at the posted location; the work location may change based on business needs.

Requirements

At least 5 years of expertise in a specific product line or the payments industry.
Deep business expertise across product pricing, business models, competitive landscape, go-to-market strategy, features, technical capabilities, and customer needs.
Knowledge of how product decisions affect operations, risk, compliance, service, marketing, and sales.
Ability to partner with senior business leaders to build and execute strategies.
Ability to quantify the impact of ideas, products, and features.
Ability to inspire alignment around a multiyear vision and influence business results.
Knowledge of the sales process and approach.
Ability to digest substantial information and make influential decisions.
Experience engaging with engineering teams to deliver products and experiences.
Understanding of user-experience journeys and mapping.
Knowledge of compliance, regulatory requirements, technical considerations, the competitive landscape, and associated risks.
Business savvy, critical-thinking, research, problem-solving, and data analysis and interpretation skills.
Ability to orchestrate prioritization of complex requirements.
Strong listening and presentation skills, including the ability to influence across organizational levels.
Strong work ethic and ability to work collaboratively with teams.
Commitment to continuing education and professional growth.
Unrestricted work authorization; must not require future sponsorship.

Responsibilities

Create a long-term product or product-set vision and roadmap based on customer and business needs.
Establish objectives and key results (OKRs) for a one- to three-year horizon.
Review a broad set of products to identify alignment, opportunities, and packaging.
Collaborate with senior leaders to set strategy.
Work with marketing to establish go-to-market strategies.
Coordinate multidisciplinary teams to deliver capabilities aligned with business goals.
Communicate with key stakeholders to gather input, ensure alignment, and manage enterprise-wide changes.
Manage vendor relationships and contract negotiations.
Partner with finance to set product pricing strategies and profitability targets.
Assess the feasibility, viability, and desirability of ideas to reduce investment risk.
Drive customer discovery in partnership with the Customer Experience Team.
Develop reporting to monitor results and adapt products to market and customer needs.
Identify and coordinate resources needed to execute and deliver.
Partner with the Learning & Development Team to develop employee and customer training plans.