Electronic Payments Specialist I
About The Position
The Electronic Payments Specialist processes incoming and outgoing electronic payments in accordance with departmental policies, procedures, and banking regulatory requirements. The role requires completing work accurately and on time, using knowledge of department processes and service-level agreements. The specialist collaborates with team members and other business partners to provide customers with a high level of service. The bank operations team supports financial transactions and infrastructure modernization, with a focus on secure data handling, risk mitigation, regulatory compliance, operational resilience, and cost-effective management. BOK Financial describes its culture as collaborative and goal-oriented, with established standards, manager support, mentorship, and opportunities for training and career development.
Requirements
- High School Diploma or GED.
- A minimum of 1–3 years of experience in electronic payments, accounting, banking, or a comparable environment.
- Basic knowledge of applicable Federal, State, and industry-standard regulations.
- Basic knowledge of electronic payment systems, terminology, and acronyms.
- Basic knowledge of accounting principles, including debits, credits, and settlement.
- Strong PC skills, including Microsoft Office products.
- Good interpersonal skills, including oral and written communication, problem resolution, and customer relations.
Nice To Haves
- Working knowledge of bank operations.
- General knowledge of applicable Federal and State regulatory compliance, including Anti-Money Laundering, Office of Foreign Assets Control, Bank Secrecy Act, Patriot Act, Sarbanes-Oxley, Regulation E, and UCC 4A.
Responsibilities
- Enter data for incoming and outgoing payment orders from internal and high-profile external customers.
- Meet deadlines by following established procedures and regulations for payment orders.
- Contact customers for research and confirmations, process amendments and reversals, and seek approval for exception items.
- Assist with troubleshooting system issues, resolving errors, and participating in disaster recovery exercises.
- Help train employees on operating procedures and regulations.
- Perform other assigned duties.
Benefits
- Training and development to support long-term employee careers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
