Electronic Payments Manager

Credit Union of Denver•Lakewood, CO

6d•Onsite

About The Position

The Electronic Payments Manager oversees the day-to-day delivery of electronic payment services and leads the Electronic Payments Specialists team, which keeps transactions moving accurately, securely, and efficiently. Reporting to the Director of Accounting, this position leads payment operations, supports team development, maintains operational controls and compliance, and works with internal teams and external vendors to improve payment workflows and systems. The manager also helps evaluate and implement new payment products and capabilities, including testing, training, and operational rollout. This is an exempt, onsite position at 9305 W Alameda Ave., Lakewood, Colorado. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a minimum of 40 hours per week; additional hours may be required. The salary range is $94,100–$102,000 annually. Eligible compensation includes an exempt employee bonus and participation in CUD's quarterly profit-sharing program. The position remains open until filled.

Requirements

3–5 years of related experience, preferably in electronic payments, deposit operations, or financial services.
Experience with payment channels such as ACH, wires, checks, ATM, bill pay, P2P/mobile payments, or remote deposit capture.
Familiarity with NACHA, Regulation E, BSA/AML, OFAC, and payment-related controls.
Experience troubleshooting payment exceptions, balancing issues, and operational challenges.
Continuous-improvement mindset and ability to collaborate with IT, vendors, and cross-functional teams.
Strong judgment, communication, and problem-solving skills.

Nice To Haves

Supervisory or people-leadership experience preferred.
Bachelor's degree or an equivalent combination of education and experience preferred.

Responsibilities

Oversee day-to-day payment operations across ACH, wires, checks, ATM operations, bill pay, P2P and mobile payments, remote deposit capture, and instant payments.
Oversee payment processing, exception management, balancing, controls, and operational issue resolution.
Lead, coach, train, and provide ongoing feedback to Electronic Payments Specialists; support their technical and cross-functional development.
Maintain strong operational controls and ensure payment processes align with applicable regulations, requirements, and payment network rules.
Partner with internal teams across CUD and external vendors to improve workflows and payment systems.
Identify more effective ways of working and help evaluate and implement new payment products and capabilities.
Lead testing, training, and operational rollout for new payment products and capabilities.