Counter Sales Associate - Electrical
About The Position
DSG is seeking an Electrical Counter Sales Associate for its Alexandria, Minnesota location. This full-time, hourly position assists customers at the City Desk with order placement and fulfillment and supports warehouse duties as needed. Work is typically performed between 7:00 a.m. and 4:30 p.m., Monday through Friday, with occasional variation according to business needs. The associate serves as the primary facilitator for City Desk customer orders, provides product information and technical support, prepares quotations, and works with sales colleagues to resolve service issues. The role also includes maintaining counter displays and inventory, restocking products, and identifying opportunities to recommend additional products. DSG describes itself as a 100% employee-owned company and emphasizes teamwork, respect, training, development, and shared success. Compensation is competitive and based on factors including relevant skills, education, training, location, experience, and comparison with employees in similar roles.
Requirements
- Product and technical knowledge normally acquired through two or more years of college or technical school, or 3–5 years of field experience in residential or commercial applications of electrical products.
- Excellent relationship-building skills.
- Outstanding interpersonal, customer service, and communication skills across in-person, phone, and email settings.
- Strong attention to detail and ability to multitask.
- Ability to actively listen to determine customer needs.
- Superior problem-solving, project-management, and analytical skills.
- High proficiency with computers.
- Ability to plan, prioritize, and organize work effectively.
Nice To Haves
- Experience with Eclipse or other ERP systems is preferred.
Responsibilities
- Serve as the primary facilitator for customer orders made at the City Desk.
- Assist customers professionally with product inquiries.
- Write orders accurately and in a timely manner, and occasionally fill orders.
- Generate customer quotations and follow up as necessary.
- Provide troubleshooting and technical support.
- Work with other sales team members to resolve customer service issues.
- Restock the counter area according to product brand and location.
- Monitor product inventory and remove damaged product.
- Maintain a clean and appealing counter display area.
- Identify and encourage sales of additional products when applicable.
- Perform other duties as assigned.
- Assist with warehouse duties as needed.
Benefits
- 100% employee ownership through an Employee Stock Ownership Plan (ESOP).
- Personal and professional training and development opportunities and growth potential.
- Competitive compensation packages based on experience and potential.
- Paid Time Off (PTO) and Extended Medical Leave (EML).
- Medical, dental, and vision coverage.
- Life insurance and short- and long-term disability coverage.
- Health Savings Account (HSA) with employer contribution.
- Family planning and childcare savings opportunities.
- Paid parental leave.
- Adoption assistance.
- Infertility assistance.
- Dependent Care Flexible Spending Account (DCFSA).
- 401(k) with employer match and ESOP.
- Discount on DSG-supplied products.
- Paid volunteer hours.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
Associate degree
