EHR Certified Systems Analyst I

Adventist Health•Roseville, CA

11d•$89,603 - $134,404•Remote

About The Position

Adventist Health Roseville is seeking an EHR Certified Systems Analyst I for a full-time position working 8-hour day shifts. This role supports the Roseville-based team. While currently remote, candidates must be willing to work onsite in Roseville, CA, should business needs or company policy require a return to the office. The position performs various duties related to information systems applications, including design, build, implementation, support, and testing of computer software and related processes under direct supervision. The analyst works with project and support teams to ensure proper alignment with established processes and procedures for development, training, support, and evaluation of computer applications.

Requirements

Associate's/Technical Degree or equivalent combination of education/related experience: Required
Epic Certification/Accreditation in area of responsibility: Required

Nice To Haves

Bachelor’s Degree or equivalent combination of education/related experience: Preferred
Healthcare IT application/technical experience: Preferred

Responsibilities

Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications.
Evaluates user requests for special enhancements to system software.
Works with customers to gather specifications for the purchase, development, and installation of system software.
Maintains service level agreements with various end-user departments and enterprise business units.
Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows.
Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency.
Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas.
Assists in analysis and documentation of reporting needs of end users.
Follows project work plans.
Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects.
Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them.
Researches, documents, and facilitates resolutions to issues reported by end-users.
Tests system software per checklist guidelines and participates in the development of test scenarios.
Collaborates with technical teams to research and problem-solve technical issues.
Assists in the presentation of training to a variety of audiences.
Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it.
Supports optimization activities to ensure staff effectively use the systems.
Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours.
Provides on call support as needed of the most critical applications.
Troubleshoots and resolves system issues escalated by the help desk.
Performs other job-related duties as assigned.