EHR Analyst

CONCHO VALLEY CENTER FOR HUMAN ADVANCEMENT•San Angelo, TX

1d•$45,000 - $50,000

About The Position

The EHR Analyst facilitates the maintenance, support, and optimization of MHMR Concho Valley’s Electronic Health Record (EHR), SmartCare by Streamline, and integrated systems. The position helps provider staff use the system effectively, serves as a key liaison with the EHR vendor, and collaborates with Operations, Finance, Information Technology, and Quality Management teams. The role includes supporting and troubleshooting SmartCare, coordinating staff training, communicating system updates, managing user permissions and access, maintaining electronic reporting required by contracts, and producing data reports and dashboards. The analyst also works with clinical and financial departments to build and maintain behavioral health charge codes in the Charge Description Master.

Requirements

Bachelor’s degree in a relevant field or equivalent work experience.
Valid Texas driver’s license and eligibility for coverage under MHMRCV’s insurance.
Proven experience in clinical workflows using healthcare IT systems.
Knowledge of Electronic Health Record systems.
Comprehension of CPT/HCPCS coding and medical billing, pricing, and denials.

Nice To Haves

Experience with SmartCare; role-specific SmartCare training will be provided.
Basic understanding of or experience writing SQL queries or using Power BI.
Prior experience in behavioral health, community mental health, or intellectual and developmental disability settings.

Responsibilities

Serve as the primary point of contact for SmartCare EHR issues and requests, troubleshoot problems, and close help desk tickets.
Coordinate and facilitate ongoing EHR training for new and existing staff.
Help users identify effective ways to use computer tools to meet operational needs.
Review and communicate EHR updates, enhancements, bug fixes, test changes, and scheduled outages.
Maintain user permissions and role rights, and oversee system access during onboarding and offboarding.
Manage electronic reporting required through Local, State, or Federal contracts, including CARE, CMBHS, and encounter data setups.
Extract data, write SQL queries, and generate reports or dashboards to support staff data analytics.
Collaborate with clinical and financial departments to build, update, and maintain behavioral health charge codes in the Charge Description Master (CDM).