EHR Administrator

Kintegra Health • Gastonia, NC

9d

About The Position

The EHR Administrator provides day-to-day administration, support, optimization, and training for Senior TLC’s electronic health record systems (CareHub/IntusCare and Elation) and related clinical systems. The position combines clinical knowledge with EMR administration experience and an understanding of interdisciplinary team (IDT) workflows. It serves as a primary resource for clinical and operational end users, helping ensure that the EMR supports accurate documentation, regulatory compliance, efficient workflows, and quality participant care. The position reports directly to the Chief Information Officer.

The role requires regular travel between Senior TLC PACE locations in Gastonia, Shelby, Charlotte, and Hickory as needed. Before working independently, the employee must meet position-specific standardized competencies established by Senior TLC, Inc. and approved by CMS. Medical clearance for communicable diseases and up-to-date immunizations are required before direct participant contact.

Requirements

• At least one year of experience working with the frail elderly population.
• Three or more years of clinical experience in healthcare; PACE, home health, long-term care, or geriatrics experience is preferred.
• Two or more years of EMR administration, configuration, or super-user experience.
• Strong knowledge of clinical and IDT workflows, documentation standards, and PACE regulations.
• Excellent troubleshooting, communication, training, and customer service skills.
• Attention to detail and accuracy, ability to manage multiple priorities, and patience and passion for educating staff with varying levels of technology comfort.
• Proficiency in Microsoft Outlook, Word, PowerPoint, Excel, and Teams.
• Valid North Carolina driver’s license and reliable vehicle.
• Medical clearance for communicable diseases and up-to-date immunizations before direct participant contact.

Nice To Haves

• Bachelor’s degree in Nursing, Health Information Management, Health Informatics, or a related field.
• Clinical licensure or credential, such as RN, LPN, CMA, or a therapy or social work license.
• Experience training clinical staff.
• EMR vendor certification, an Epic/Cerner/other EMR credential, or CompTIA A+.

Responsibilities

• Provide day-to-day administration, support, optimization, and training for CareHub/IntusCare, Elation, and related clinical systems.
• Serve as a primary resource for clinical and operational end users and support accurate documentation, regulatory compliance, efficient workflows, and quality participant care.
• Meet the standardized position competencies established by Senior TLC, Inc. and approved by CMS before working independently.
• Travel regularly between Senior TLC PACE locations in Gastonia, Shelby, Charlotte, and Hickory as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed