EDGE Leadership Development Program

Heritage Hill Property Management•Cincinnati, OH

20h•$40,000 - $50,000

About The Position

EDGE is Heritage Hill (HH) Property Management’s leadership development program for experienced leaders transitioning into multifamily property management. Participants begin in a frontline role, build industry expertise through coaching and certification, and follow a defined career path toward Director. Property management experience is not required; HH provides industry training. The program offers two tracks. The Leasing & Property Management track is for experienced leaders from customer-facing industries such as retail, hospitality, and restaurants. Its career path is Leasing Consultant, Assistant Property Manager, Property Manager, Senior Property Manager, Regional Property Manager, and Director of Property Management. The Maintenance & Trades track is for hands-on professionals with maintenance, facilities, or skilled trades experience, including crew leadership. Its career path is Maintenance Technician, Maintenance Manager, Senior Maintenance Manager, Regional Maintenance Manager, and Director of Maintenance. At the entry level, Leasing participants guide prospects through tours and leasing, drive renewals and resident satisfaction, and learn community operations. Maintenance participants complete service requests and make-readies, maintain building systems, and support resident experiences. Participants in both tracks meet with a coach every two weeks, develop their skills, and work toward the next certified career level. Compensation includes guaranteed base pay, with performance-based gainshare and long-term incentives at eligible career levels. The program also offers paid certifications and defined training opportunities.

Requirements

Leasing track: At least 5 years leading teams in customer-facing environments.
Maintenance track: 5–7 years of experience in maintenance, facilities, or skilled trades, including crew leadership.
Demonstrate ambition, coachability, ownership, a passion for developing others, and adaptability to evolving systems and technology.

Responsibilities

Leasing track: Guide prospects through tours and leasing.
Leasing track: Drive renewals and resident satisfaction.
Leasing track: Learn community operations while earning HH certifications.
Maintenance track: Complete service requests and make-readies.
Maintenance track: Maintain building systems and deliver resident experiences.
Meet with a coach every two weeks, develop skills, and work toward the next certified career level.
Progress through the defined career path toward leadership roles, subject to performance metrics and certification-based advancement.