Automotive Leadership Development Program

AAA-The Auto Club Group • Irmo, SC

22h • $55,000 - $80,000 • Onsite

About The Position

This full-time, onsite position is based at the Irmo Car Care Facility. The Leadership Development Program provides hands-on experience in learning to operate and lead a Car Care Center. Participants rotate through customer service, sales, operations, and financial performance while working alongside experienced leaders to develop skills in team coaching, daily operations, and business results. Schedule and shift assignments depend on the technician position and level. Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m.

Leadership Development participants manage Car Care operations and financial performance, support employees, and work with Area/Regional leadership. The role focuses on delivering a positive customer experience, maintaining operational and financial goals, and ensuring a safe and compliant workplace.

The position involves working in a shop environment where loud noises and odors may occur intermittently. It requires standing and working on your feet for the entire shift on a concrete floor, normal physical mobility, and reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds. Employees must be able to work in heat; some facilities do not have air conditioning, though fans are present.

The salary range is $55,000–$80,000 annually, with annual bonus potential based on performance. ACG offers a benefits package that includes health and insurance coverage, retirement and savings programs, paid time off and holidays, paid leave programs, education and certification support, career development opportunities, AAA membership, and adoption assistance.

Requirements

• High school diploma, GED, and/or technical school certification.
• Valid driver's license.
• At least two years of leadership experience, including managing direct reports and delivering face-to-face customer service.
• Strong business and financial acumen, including the ability to analyze performance, identify opportunities, assess risks, and make sound business decisions.
• Ability to lead teams, build effective partnerships, and achieve results through collaboration and accountability.
• Results-oriented approach, initiative, strategic thinking, and ability to align decisions with organizational goals.
• Effective communication and relationship-building skills with leaders, peers, employees, partners, and customers.
• Ability to perform the position's physical duties, including standing and working on your feet for an entire shift and lifting or carrying automotive parts and equipment averaging up to approximately 80 pounds.
• Ability to work in heat and in an automotive shop environment where loud noises and odors may occur intermittently.
• Regular and reliable attendance.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Manage daily Car Care operations, including financial performance, payroll, expenses, inventory, staffing, and shop efficiency.
• Monitor sales and financial results and implement action plans to achieve performance and profitability goals.
• Recruit, develop, schedule, coach, and manage employees to maintain productivity, quality, and customer service standards.
• Partner with Area/Regional leadership on hiring, compensation, promotions, performance management, and terminations.
• Deliver a positive customer experience by resolving concerns and complaints and identifying opportunities to meet additional member or customer needs.
• Maintain a safe, compliant workplace by enforcing safety standards, investigating incidents, and implementing corrective actions.

Benefits

• Annual bonus potential based on performance.
• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental benefits.
• Vision benefits.
• Employee Assistance Program with confidential support services.
• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.
• 401(k) plan with a 50% company match on employee contributions up to 6% of pay, subject to the terms described in the posting.
• Additional company contribution of 4% of pay each pay day, subject to vesting terms described in the posting.
• Health Savings Account and Flexible Spending Account options.
• Accrual-based paid time off, with eligibility at 90 days of employment.
• Full-time employees are eligible for 10 company-paid holidays annually, plus one mental health day, two floating holidays, and one volunteer day; holidays vary by business unit schedules.
• Paid leave programs, including parental, bereavement, jury duty, and military leave.
• Tuition assistance of up to $5,250 annually, with 80% covered by ACG.
• 100% reimbursement for eligible professional certification programs.
• Career development and advancement opportunities.
• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED