Automotive Leadership Development Program

AAA-The Auto Club Group•Fort Mill, SC

1d•$55,000 - $80,000•Onsite

About The Position

The Automotive Leadership Development Program provides hands-on experience learning to run and lead a Car Care Center. Participants rotate through customer service, sales, operations, and financial performance while working with experienced leaders to learn how to coach teams, manage daily operations, and achieve results. The program is intended to prepare participants for leadership positions while delivering an exceptional customer experience. This is an onsite position at the Fort Mill Car Care Facility. Service center hours are Monday through Friday, 7:30 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m. Schedule and shift assignments depend on the technician position and level. The position pays $55,000–$80,000 annually, with annual bonus potential based on performance. The work environment may involve intermittent loud noises and odors, heat, and extended time standing on concrete. The role includes normal physical mobility and handling automotive parts and equipment averaging up to approximately 80 pounds.

Requirements

High school diploma, GED, and/or technical school certification.
Valid driver's license.
Two or more years of leadership experience, including managing direct reports and delivering face-to-face customer service.
Strong business and financial acumen, including the ability to analyze performance, identify opportunities, assess risks, and make sound business decisions.
Proven ability to lead teams, build effective partnerships, and achieve results through collaboration and accountability.
Results-oriented leadership, initiative, strategic thinking, and the ability to align decisions with organizational goals.
Effective communication and relationship-building with leaders, peers, employees, partners, and customers.
Ability to perform the position's duties, including standing, walking, reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds.
Ability to work in heat and remain on one's feet in a concrete facility for the entire work shift.
Regular and reliable attendance.
Consent to a background and drug screen if offered employment.

Nice To Haves

Bachelor’s degree.

Responsibilities

Manage daily Car Care operations, including financial performance, payroll, expenses, inventory, staffing, and shop efficiency.
Monitor sales and financial results and implement action plans to achieve performance and profitability goals.
Recruit, develop, schedule, coach, and manage employees to maintain productivity, quality, and customer service standards.
Partner with Area and Regional leadership on hiring, compensation, promotions, performance management, and terminations.
Deliver a positive customer experience by resolving concerns, addressing complaints, and identifying opportunities to meet additional member and customer needs.
Maintain a safe, compliant workplace by enforcing safety standards, investigating incidents, and implementing corrective actions.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance; optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan, including company matching and additional company contributions subject to the stated eligibility and vesting terms.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off.
Company-paid holidays, mental health day, floating holidays, and volunteer day, according to eligibility and business unit schedules.
Paid parental, bereavement, jury duty, and military leave.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.
Annual bonus potential based on performance.