Ecommerce Virtual Assistant - Freelance, Remote
About The Position
A New York–based, early-stage startup in the e-commerce and IT space is building AI-powered tools that help individuals, households, and solo entrepreneurs live more sustainably. The founder is a busy operator balancing company building and home life and needs reliable, proactive support. The company values privacy, impact, and execution, and is growing a community of early adopters while refining its product and operations. This full-time role exists to stabilize operations, improve execution speed and consistency, and free the founder to focus on high-priority work. The founder urgently needs a proactive, reliable assistant to take ownership of recurring personal, administrative, social media, and e-commerce tasks without extensive hand-holding. Previous freelancers have been unreliable or inconsistent, and the current premium service is too expensive for the required scope.
Requirements
- Proven Shopify experience with dropshipping and product listing/inventory management.
- Demonstrated social media management and Canva content editing for multiple platforms.
- Strong proactive communication and problem-solving; able to move work forward with minimal supervision.
- Excellent English written and spoken communication; confident on WhatsApp, calls, and email.
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Nice To Haves
- Technical: Shopify (listings, inventory), dropshipping workflows, Canva, ClickUp, Google Drive/Sheets, social platforms, email marketing basics, WhatsApp, phone support, Grammarly, and AI tools (Claude, Magic AI) for drafting and research.
- Operating: Organized project management, attention to detail, clear documentation, follow-through, and prioritization.
- Personal: Proactive, resourceful, highly reliable, communicates blockers immediately, comfortable executing with limited instructions, calm under shifting priorities.
Responsibilities
- Own business travel: research, compare, and book flights, hotels, cars; manage changes and confirmations
- Handle reservations, itineraries, and calendar holds; anticipate needs and present options
- Manage household tasks and personal admin; coordinate vendors as needed
- Manage Airbnb tasks (guest messaging, calendar, cleanings coordination)
- List, optimize, and maintain products and inventory; ensure accurate descriptions, pricing, and images
- Coordinate with dropshipping suppliers; track orders, shipping, and returns
- Monitor store performance basics; flag issues and propose improvements
- Manage and schedule daily posts on LinkedIn, Instagram, Facebook, and TikTok
- Edit content using Canva; repurpose raw media into platform-ready assets
- Coordinate basic email marketing tasks using provided tools; draft/review with AI support (Claude/Magic)
- Run the daily task list in ClickUp; maintain statuses, priorities, and due dates
- Keep the founder updated on pending tasks and blockers; communicate proactively via WhatsApp/calls
- Coordinate communications with team members and external contacts; draft, rewrite, and polish messages with AI tools and Grammarly
- Perform light bookkeeping tasks (not accounting): receipts, categorization, simple reports
- Keep shared files organized in Google Drive and maintain Google Sheets trackers
Benefits
- No benefits package included
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
