eCommerce Merchandising Intern - Chrome

Chrome Industries•Portland, OR

1d•Onsite

About The Position

The eCommerce Merchandising Intern supports the day-to-day maintenance of Chrome’s website, helping keep it accurate, current, and easy to navigate. The position assists with product setup, collection and navigation updates, launch and promotional quality assurance, imagery and copy updates, reporting, and ongoing site merchandising projects. The intern will complete a site QA project to identify opportunities to improve the customer experience and share recommendations supported by reporting. The role is an on-site, 10-week internship at KEEN’s Global Headquarters in Portland, Oregon, scheduled for June 14 through August 20. The intern is expected to work 40 hours per week during standard Monday–Friday business hours.

Requirements

Be currently pursuing or have recently completed a bachelor’s degree in Digital Marketing, Marketing, or a related field.
Be enrolled in an accredited college or university at the junior, senior, or graduate level, or have recently graduated from an accredited college or university.
Be able to work 40 hours per week during the internship during normal Monday–Friday working hours and be available to work in the office five days per week.
Have exceptional verbal and written communication skills.
Be able to sit and/or stand at a desk and use a computer for extended periods.
Be proficient with Microsoft Office programs, including Outlook, Word, and Excel, and Google Docs.
Be eligible to work in the United States.
Commit to the 10-week program from mid-June through mid-August and plan no more than four total vacation days during the internship.
Demonstrate proficiency in Microsoft Office programs, including Outlook, Word, and PowerPoint.
Be able to learn and adapt quickly to new software and tools.
Demonstrate strong attention to detail when preparing presentations, reports, and materials.
Demonstrate strong organizational skills, including the ability to prioritize and manage multiple tasks.
Be able to work independently and collaborate with a team.
Be able to perform the essential functions of the role, with or without reasonable accommodation, including using a computer for extended periods.

Nice To Haves

An eye for how products are presented online and an interest in clear product information, strong imagery, thoughtful navigation, and a smooth customer experience.
Interest in how customers discover products and what helps them decide to buy.
Creativity, attention to detail, and practical problem-solving skills.
Proactivity, curiosity, initiative, and enthusiasm for learning.

Responsibilities

Support product setup and product detail page updates, including copy, specifications, imagery, tags, SEO fields, and cross-sells.
Help maintain collection pages, site navigation, and product filters.
Complete launch and promotional quality assurance across the website, email landing pages, and mobile experience.
Conduct sitewide content audits to identify outdated information, missing imagery, broken links, and inconsistent product naming.
Assist with merchandising reporting, low-converting product detail pages, and site search terms.
Research competitor websites and seasonal merchandising opportunities.
Coordinate assets and project updates with the Marketing team.
Complete an ongoing site QA project, identifying customer-experience improvements and providing recommendations supported by reporting.