eCommerce Merchandising Intern (2027 Semester 1) - Generation H

Hermès • NY, NY

2h • Onsite

About The Position

The eCommerce Merchandising Intern supports the maintenance and integrity of the Hermès.com eCommerce catalogue, along with site auditing, competitive analysis, and business development initiatives. The intern will work with the eCommerce team, which oversees Hermès.com content and business, supports omnichannel services with US boutiques, and deploys digital initiatives, onsite campaigns, and eCommerce emailings.

This five-month Generation H internship provides professional experience alongside academic studies. Interns also attend a guest-speaker series, work with a mentor for feedback and coaching, network with stakeholders, and collaborate on a capstone project. The internship is scheduled for January 11, 2027 through June 28, 2027, is full-time, and is conducted in person at the Corporate Office in New York City. The hourly rate is US $20.00, and full-time internships are scheduled for 37.5 hours per week.

Requirements

• Excellent written and verbal communication skills.
• Proven ability to multitask.
• High level of attention to detail.
• Strong organization and research skills.
• Proficiency in Excel, Word, and PowerPoint.
• Ability to work regularly in person at a Company-designated work location; this is an essential function of the position.

Responsibilities

• Perform daily site quality assurance, checking for issues such as bugs, broken images, harmonized thumbnails, and load speed; report issues and follow them through to resolution.
• Support regular catalogue audits to update sizing, product information, and descriptions.
• Audit online stock daily.
• Compile competitive analysis focused on internal search, cross-selling, and left-menu optimizations.
• Review and optimize left-menu navigation and groupings to increase sales and stock rotations.
• Maintain the omnichannel catalogue, including routinely adding and removing references and compiling monthly analysis and reporting.
• Assist in creating product selections for merchandising initiatives according to the monthly editorial calendar; monitor product presentation daily and update selections as needed.
• Compile monthly business analysis and reporting, and create and present competitive analysis.
• Support the customer service team with catalogue- and image-related issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed