Ecommerce Merchandising Operations

Boscov’s • Reading, PA

9d

About The Position

Boscov’s E-commerce Merchandising Operations supports the expansion and accurate presentation of the company’s online assortment. The role creates products at submission, gathers product information from buying offices, and writes detailed descriptions that explain product features and benefits. It makes store-fulfillment and drop-ship items live on boscovs.com and helps review products as they go live, expediting urgent needs and following communications through to completion.

The position supports assigned online categories through product content and imagery quality assurance, sample coordination for photography, research into product attributes, category banner creation, website maintenance, and seasonal, gift, and trend shops. It also coordinates with buying offices, coordinator and SDF teams, and promotions staff to resolve questions and prioritize featured products. The role may assist marketing, promotional email, and print advertising efforts by ensuring online departments are populated.

The position works primarily in an office environment and may require travel to nearby stores to obtain product samples. Physical activities include lifting merchandise up to 35 pounds and sitting, standing, walking, reaching, and handling objects or operating tools and computer equipment.

Requirements

• Goal-oriented, with demonstrated strong attention to detail and organizational skills.
• Computer literate, with strong knowledge of the e-commerce platform.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and manage and prioritize multiple projects to meet deadlines.
• Ability to work independently and as part of a team.
• Prior experience in an online or retail environment is required.

Nice To Haves

• Proficient writing skills.
• Basic knowledge of HTML copywriting.

Responsibilities

• Ensure products are well represented on boscovs.com.
• Write comprehensive product descriptions with precise details to help customers make informed online purchases.
• Pull samples from select local store stock for the photo studio and provide photography instructions, including alternate views of color stacks, packaging, and close-ups.
• Obtain product images from manufacturer websites or vendor-provided photography.
• Quality-check product titles, descriptions, cross-promotions, and imagery, including alternate views, for accuracy and an optimal user experience.
• Assist with marketing efforts, promotional emails, and print advertising schedules by ensuring online departments are well populated.
• Make store and drop-ship items live on a daily basis.
• Research new and improved product attributes in assigned categories.
• Create category banners for assigned categories.
• Complete or locate cleanup projects.
• Maintain the website in assigned categories.
• Contact buying offices with product questions when needed.
• Manage seasonal, gift, and trend shops.
• Work with the Coordinator team and SDF team to resolve questions that arise when making items live.
• Work with the Promotions team to rush items featured in tabs or mailers.
• Travel to surrounding stores as needed to obtain samples unavailable from vendors or the East Store location.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage.
• Voluntary short-term and long-term disability insurance.
• Company-paid life insurance.
• 401(k) with company match.
• Weekly pay.
• Paid vacation.
• Liberal employee discount.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed