eCommerce Merchandising Intern - Chrome

Chrome Industries•Portland, OR

2d•Onsite

About The Position

The eCommerce Merchandising Intern supports the day-to-day work of keeping Chrome’s website accurate, current, and easy to navigate. The role assists with product setup, collection and navigation updates, launch and promotional quality assurance, imagery and copy updates, reporting, and ongoing site merchandising projects. The intern will also complete a site QA project to identify opportunities to improve the customer experience and share recommendations supported by reporting. The position is a 10-week, onsite internship at KEEN’s Global Headquarters in Portland, Oregon, running from June 14 through August 20. The intern is expected to work 40 hours per week during standard Monday–Friday working hours. Compensation is $22 per hour.

Requirements

Currently pursuing or recently completed a bachelor’s degree in Digital Marketing, Marketing, or a related field.
Must be a Junior, Senior, or Graduate student enrolled in an accredited college or university, or a recent graduate of an accredited college or university.
Must be eligible to work in the United States.
Commit to the 10-week program from mid-June through mid-August and work 40 hours per week during standard Monday–Friday working hours.
Must be available to work onsite in the office five days per week.
Plan no more than four total days of vacation during the internship.
Demonstrate proficiency with Microsoft Office programs, including Outlook, Word, and Excel; the program requirements also mention PowerPoint and Google Docs.
Demonstrate strong verbal and written communication skills.
Demonstrate strong attention to detail in preparing presentations, reports, and materials.
Demonstrate strong organizational skills and the ability to prioritize and manage multiple tasks.
Be able to work independently and collaborate with a team.
Be able to learn and adapt quickly to new software and tools.
Be able to perform the essential functions of the role, with or without reasonable accommodation, including using a computer for extended periods.
Be able to sit and/or stand at a desk and use a computer for extended periods.

Nice To Haves

An eye for how products are presented online and an interest in clear product information, strong imagery, thoughtful navigation, and customer experience.
Interest in how customers discover products and what helps them decide to buy.
Creativity, attention to detail, and practical problem-solving ability.
Proactive attitude, curiosity, initiative, and enthusiasm for learning.

Responsibilities

Support product setup and product detail page updates, including copy, specifications, imagery, tags, SEO fields, and cross-sells.
Help maintain collection pages, site navigation, and product filters.
Complete launch and promotional quality assurance across the website, email landing pages, and mobile experience.
Conduct sitewide content audits to identify outdated information, missing imagery, broken links, and inconsistent product naming.
Assist with merchandising reporting, low-converting product detail pages, and site search terms.
Research competitor sites and seasonal merchandising opportunities.
Coordinate assets and project updates with the Marketing team.
Complete an ongoing site QA project identifying customer-experience improvements and providing recommendations supported by reporting.