About The Position

Raley’s is hiring a detail-oriented, positive, and passionate eCart Team Lead to help execute the department’s day-to-day operations and provide customers with a memorable experience. The role involves selecting high-quality groceries ordered online, working efficiently in a fast-paced environment, and delivering excellent customer service. The Team Lead also helps grow the eCart business, uses technology to complete daily tasks, and may assist with other tasks throughout the store as assigned. Raley’s describes its workplace as offering open and honest communication, growth opportunities, meaningful recognition, and support for personal well-being. Its stated vision is “To change the way the world eats, one plate at a time.”

Requirements

  • Must be at least 18 years of age.
  • Be friendly and hardworking.
  • Be self-motivated and attentive to detail, quality, and presentation.
  • Communicate effectively with coworkers and customers.
  • Work independently, manage time effectively, and multitask in a fast-paced environment.
  • Read, understand, and follow verbal and written directions.
  • Reliably meet the required work schedule and follow the company attendance policy.
  • Be able to perform the described physical activities, including standing, sitting, lifting and stocking up to 50 pounds, pushing, keyboarding, telephone use, walking, and bending.

Nice To Haves

  • Interest in food is a plus.
  • Customer service, grocery, or similar experience is desired.

Responsibilities

  • Provide memorable customer service during daily customer interactions.
  • Accurately select the highest-quality grocery products ordered online by customers.
  • Develop and maintain working knowledge of Raley’s products and offerings.
  • Offer innovative ideas and take action to grow the eCart business.
  • Use necessary technology to complete daily tasks.
  • Maintain a clean and organized work area.
  • Complete other tasks throughout the store as assigned.

Benefits

  • Competitive compensation, paid weekly.
  • Retirement benefits.
  • Medical, dental, and vision insurance for the employee and eligible dependents.
  • Tuition reimbursement for qualified courses.
  • Scholarship opportunities for continued education.
  • Family leave and paid time off.
  • Store discount programs, including 10% off household groceries and free items.
  • Discounts to amusement parks, gym memberships, mobile phone plans, and other offerings.
  • Employee Assistance Program with free financial, legal, and mental health services.
  • Fun work environment with the opportunity to nourish the community.
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