Early Morning Stock Associate

Ross Stores•Newark, DE

1d•$15 - $16•Onsite

About The Position

The Early Morning Stock Associate helps ensure customers have a positive shopping experience by providing courteous service, maintaining a safe and clean store, and supporting merchandise presentation and operational standards. The associate may work in different areas of the store as business needs require and may perform additional tasks that support customer service and operational goals. The role includes moving newly received merchandise to the sales floor promptly, following company merchandising and recovery practices, assisting customers, and handling register transactions in accordance with company policies. Associates are expected to demonstrate integrity, protect confidential and financial information, follow loss-prevention and merchandise-disposal procedures, and maintain a professional appearance. The position has no supervisory responsibilities.

Requirements

Communicate effectively with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to spend up to 100% of working time standing, walking, and moving around the store.
Ability to regularly bend, squat, kneel, climb, carry, reach, and stoop, and occasionally push, pull, and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For associates working stockroom shifts: ability to regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors and help maintain a safe, secure shopping environment, keeping emergency exits clear and correcting or reporting unsafe conditions.
Treat customers and associates respectfully and courteously, greet customers, answer questions, assist with merchandise, and respond promptly to customer-service calls and issues.
Support the company brand and recognize fellow associates through company recognition programs.
Perform cleaning tasks, including sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
Complete assigned sizing and recovery to keep the store neat, clean, organized, and merchandised to standards.
Move newly received merchandise to the sales floor promptly and merchandise it according to company best practices and presentation guidelines.
Follow loss-prevention awareness, merchandise-protection, and Mark-Out-of-Stock policies and procedures.
Safeguard confidential information, cash, credit-card information, and merchandise; follow policies for cash, check, charge-card, refund, void, and offline transactions.
Work efficiently with a sense of urgency, executing store best practices and minimizing unnecessary steps and touches.
Use store equipment, including PDTs, registers, and PCs, as required.