Seasonal Early Morning Stock associates

Five Below•South Plainfield, NJ
•Onsite

About The Position

Five Below is seeking seasonal Early Morning Stock Associates to support store operations during the busy holiday season, from October through January. Associates help create a positive customer experience by providing attentive service, supporting sales, keeping merchandise organized and stocked, and assisting with checkout. This is a temporary seasonal role. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as business needs require.

Requirements

  • Be at least 16 years old.
  • Be available to work a flexible schedule.
  • Be comfortable using, or willing to learn, technology such as computers, cash registers, handheld devices, and mobile devices.
  • Communicate well and engage with customers.
  • Handle customer interactions and concerns courteously and professionally.
  • Use basic information-gathering skills to solve problems.
  • Learn procedural knowledge through on-the-job training.
  • Frequently move merchandise weighing up to 25 pounds and place or retrieve merchandise at heights of 5–10 feet.
  • Frequently climb and descend ladders to retrieve and put away stock.
  • Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
  • Frequently move around the sales floor and between the sales floor and stock room.
  • Communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
  • Identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
  • Remain in a stationary, upright position for 80% of the time.
  • Work a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required.

Responsibilities

  • Greet and promptly assist customers, including handling multiple customer interactions efficiently.
  • Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
  • Use suggestive selling and stay informed about product availability.
  • Inform customers about store events, promotions, and special activities.
  • Address customer concerns and use product knowledge to offer solutions, including exchanges where appropriate.
  • Notify management about restocking needs, service requirements, and customer feedback.
  • Collaborate with the team to meet store and company goals and contribute to a positive work environment.
  • Perform additional responsibilities assigned by the Store Manager based on store needs.
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