Early Morning Stock team - Seasonal

Five Below•Springfield, NJ

2d•Onsite

About The Position

Five Below is hiring an hourly seasonal associate for its Early Morning Stock team. The role requires availability at 5 a.m. and involves assisting customers, sharing product knowledge, promoting store events and offers, resolving customer concerns, communicating merchandise and service needs to management, and working with the team toward store and company goals. The position requires a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.

Requirements

Be at least 16 years old.
Be available to work a flexible schedule.
Be comfortable using technology or willing to learn, including computers, cash registers, handheld devices, and mobile devices.
Communicate effectively and engage with customers.
Handle customer interactions and concerns courteously and professionally.
Use basic information-gathering skills to solve problems.
Learn procedural knowledge through on-the-job training.
Frequently move merchandise weighing up to 25 pounds and place or retrieve merchandise at heights of 5 to 10 feet.
Frequently use ladders and kneel, bend, twist, or stoop.
Communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Move frequently between the sales floor and stock room to assist customers and handle merchandise.
Work a schedule that may include days, evenings, weekends, overnight shifts, and travel as required.
Identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Remain in a stationary, upright position for 80% of the time.

Responsibilities

Be available to work at 5 a.m.
Greet and assist customers promptly, managing multiple customer interactions efficiently.
Identify customer needs, share product knowledge, answer questions, direct customers to merchandise, and make recommendations.
Use suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and suggest solutions, including exchanges when appropriate.
Keep management informed about restocking and service needs, as well as customer feedback.
Collaborate with the team to support store and company goals and maintain a positive, productive work environment.