Seasonal Early Morning Stock associates

Five Below • Flanders, NJ

1d • Onsite

About The Position

Five Below is seeking Seasonal Early Morning Stock Associates to support the store during its busy holiday season, October through January. The role focuses on providing customer service, driving sales, keeping merchandise organized and well stocked, and supporting efficient checkout. Associates work with customers and teammates to create a positive shopping experience and contribute to store and company goals. This is a temporary, seasonal position. The job is hourly and starts at $15.92.

Requirements

• Must be at least 16 years old.
• Must be available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using, or willing to learn, technology such as computers, cash registers, handheld devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently ascend and descend ladders.
• Ability to frequently kneel, bend, twist, stoop, and move across the sales floor and to and from the stock room.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and promptly assist customers, including managing multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, seeking to turn returns into exchanges when possible.
• Communicate merchandise restocking and service needs, as well as customer feedback, to management.
• Collaborate with the team to achieve store and company objectives and contribute to a positive work environment.
• Handle additional responsibilities assigned by the Store Manager based on store needs.
• Operate cash registers, computers, handheld devices, phones, walkies, and mobile devices.
• Move and stock merchandise, retrieve items from the stock room, and assist customers on the sales floor.
• Follow merchandise layouts, associate schedules, and standard operating procedures.

Benefits

• The posting refers applicants to the company's benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed