Early Morning Stock team - Seasonal

Five Below • Springfield, NJ

1d • Onsite

About The Position

The Early Morning Stock team position at Five Below supports customers and store operations. The role requires availability at 5 a.m. and a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts. Associates provide customer service, share product knowledge, promote store events and promotions, resolve customer concerns, communicate merchandise and service needs to management, and collaborate with the team to meet store and company goals. The position is hourly, with a starting pay rate of $15.92. It is designated as seasonal.

Requirements

• Must be at least 16 years old.
• Must be available at 5 a.m.
• Available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, to meet business needs.
• Comfortable with or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential concerns courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly, provide assistance, and handle multiple customer interactions efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Engage in suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Inform management about merchandise restocking and service requirements, and communicate customer feedback in a timely manner.
• Collaborate with the team to achieve store and company goals and contribute to a positive, productive work environment.
• Operate the cash register, computer, handheld, phone, walkie, and mobile devices as needed.
• Move merchandise weighing up to 25 pounds, place and retrieve merchandise at heights of 5 to 10 feet, and use ladders to retrieve and put away stock.
• Move throughout the sales floor and between the sales floor and stock room to assist customers and handle merchandise.
• Read and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed