Stock Area Supervisor Early Morning

Ross Dress for Less•Liberty, MO

11h•Onsite

About The Position

The Stock Area Supervisor is responsible for managing and supervising areas assigned by the Store Manager and following company policies related to customers, associates, and merchandising. The role learns all phases of store operations. In the Store Manager’s absence, the Assistant Manager leads the entire store operation to ensure company standards and best practices are consistently met. The supervisor supports store operations, staffing, associate development, expense and payroll control, safety, customer service, merchandise processing, loss prevention, and presentation of the store. The position directly supervises all non-exempt associates and requires the ability to work evenings and weekends.

Requirements

Two or more years of Store or Assistant Store Manager experience in a retail environment.
Ability to supervise, motivate, and communicate positively with store associates at all levels.
Ability to handle multiple tasks, prioritize, give direction, and follow through to completion.
Ability to set priorities and exercise independent judgment.
Ability to maintain high-quality customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to use store equipment, including PDTs, registers, and PCs.
Ability to spend up to 100% of working time standing, walking, and moving around the store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull, and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.

Responsibilities

Lead company best practices and maximize productivity by minimizing steps and touches while working.
Assist with analysis of store reports, evaluate controllable expenses and store performance, and communicate variances to the Store Manager.
Ensure associates are scheduled to meet business objectives and that scheduling and completion of store cleaning tasks, including restrooms, are completed.
Ensure compliance with state, local, and federal regulations; Ross personnel policies and procedures; and company safety policies.
Handle payroll administration, including daily punch edits, associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed.
Assist in recruiting, hiring, training, and developing non-exempt associates.
Communicate associate relations incidents to the Store Manager or District Manager as needed.
Monitor expenditures against budget and control payroll hours to plan while adjusting to business trends.
Ensure associates understand and can execute emergency operating procedures; assist with monthly safety meetings.
Treat customers, associates, and other leaders respectfully and demonstrate courtesy, friendliness, and professionalism.
Recognize associates through company recognition programs and execute customer-service and merchandise-presentation programs through training and supervision.
Supervise and coach retail associates in providing efficient, friendly service at registers, the Customer Service desk, fitting rooms, and sales floor.
Represent and support the company brand, model the dress code, and reinforce dress-code standards.
Maintain a clean, neat, easy-to-shop store and a high standard of housekeeping with contracted maintenance personnel and associates.
Ensure recovery, sizing, markdowns, and merchandise organization meet company standards and merchandising guidelines.
Manage merchandise processing to the sales floor within company timeframes.
Train associates on loss-prevention awareness and store shortage goals; safeguard confidential information, payment information, and merchandise.
Maintain a strong customer-service presence on the sales floor and support customer and associate engagement and loss-prevention awareness.
Assist in leading annual inventory preparation and execution, monitor mark-out-of-stock policy, and ensure the Public View Monitor system is properly maintained.
Accept special assignments as directed by Leadership.