Early Morning Stock Associate

Ross Stores•Albuquerque, NM

1d•Onsite

About The Position

The Retail Associate is responsible for ensuring Customers have a positive shopping experience through courteous service, efficient execution of company best practices, maintaining clean work areas, and proper merchandise presentation. Associates perform assigned tasks throughout the store and may work in different areas as business needs require. Additional tasks may be assigned to support Customer service and operational goals. The role emphasizes safety, awareness on the sales floor, respectful and professional interactions, assisting Customers, responding to service needs, and representing the Company brand. Associates also perform cleaning, store recovery, sizing, merchandise processing and presentation, and loss-prevention procedures. The position requires integrity in handling confidential information, cash, payment cards, and merchandise, and compliance with policies for merchandise disposal and financial transactions. Associates must be able to use store equipment and perform physical tasks including standing, walking, bending, lifting, and using janitorial equipment and ladders. Stockroom-shift Associates must regularly be able to push, pull, and lift more than 20 pounds. There are no supervisory responsibilities.

Requirements

Communicate effectively with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to use store equipment, including PDTs, registers, and PCs, as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull, and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For stockroom shifts, ability to regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors and maintain awareness on the sales floor; keep emergency exits clear and correct or report unsafe conditions.
Treat Customers and Associates respectfully and courteously, greet Customers, and recognize fellow Associates through Company programs.
Assist Customers with merchandise and questions, perform register duties, respond promptly to service calls, and refer issues to Store Leadership when needed.
Represent and support the Company brand.
Perform cleaning tasks, including sweeping, mopping, dusting, wiping surfaces, replenishing restroom supplies, and disinfecting high-touch areas.
Maintain a professional appearance and follow the Company dress code.
Perform assigned sizing and recovery to keep the store neat, clean, organized, and merchandised to standards.
Move newly received merchandise to the sales floor promptly and merchandise items according to company best practices and monthly presentation guidelines.
Maintain familiarity with merchandise and brand names to assist Customers.
Follow loss-prevention awareness, merchandise protection, and applicable Store Protection Specialist procedures.
Demonstrate integrity and safeguard confidential information, payment information, cash, and merchandise.
Follow Mark-Out-of-Stock policies and obtain Store Leadership review and approval for disposals.
Follow procedures for cash, check, charge card, refund, void, and offline transactions, maintaining accuracy when handling bankable tenders.
Work with urgency, maximize productivity, and minimize unnecessary steps and touches.