Early Morning Stock Associate
About The Position
The Retail Associate helps ensure Customers have a positive shopping experience by providing courteous service, following company best practices, maintaining a clean and safe work area, and ensuring proper merchandise presentation. Associates may perform functions throughout the Store as business needs require and may be asked to take on additional tasks to support customer service and operational goals. The role includes customer assistance, merchandise stocking and presentation, store recovery, cleaning, and compliance with safety, loss prevention, cash-handling, and merchandise-disposal procedures. Stockroom shifts require regularly pushing, pulling, and lifting more than 20 pounds. There are no supervisory responsibilities.
Requirements
- Communicate effectively with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
- Perform basic mathematical calculations commonly used in retail environments.
- Use Store equipment, including PDTs, registers, and PCs, as required.
- Spend up to 100% of working time standing, walking, and moving around the Store.
- Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Occasionally push, pull, and lift more than 25 pounds.
- Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
- For Stockroom shifts, regularly push, pull, and lift more than 20 pounds.
Responsibilities
- Practice safe behaviors and help maintain a safe, secure, and clutter-free shopping environment; correct or report unsafe conditions.
- Treat Customers and fellow Associates courteously and professionally, greet Customers, and recognize Associates through company programs.
- Assist Customers with merchandise and questions, perform register duties, respond promptly to customer service calls, and escalate issues to Store Leadership when needed.
- Represent and support the Company brand.
- Perform cleaning tasks, including sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
- Maintain a professional appearance and follow the Company dress code.
- Perform daily sizing and recovery to keep the Store neat, clean, organized, and merchandised to standards.
- Move newly received merchandise promptly to the sales floor and merchandise it according to company best practices and monthly presentation guidelines.
- Maintain merchandise and brand-name familiarity to assist Customers.
- Follow Loss Prevention Awareness, Shortage Highway, Store Protection Specialist (where applicable), and merchandise protection standards.
- Demonstrate integrity and honesty, and safeguard confidential information, payment information, cash, and merchandise.
- Follow Mark-Out-of-Stock policies, including identifying and processing merchandise and notifying Store Leadership for disposal review and approval.
- Follow policies and procedures for cash, check, charge card, refund, void, and offline transactions; handle bankable tenders accurately.
- Work with urgency, maximize productivity, and follow Store best practices while minimizing unnecessary workflow steps and touches.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
