Early Morning Stock Team Member

Five Below • Liverpool, NY

1d • Onsite

About The Position

The Early Morning Stock Team Member supports customers and store operations by providing prompt, knowledgeable service and helping maintain merchandise availability. The role involves assisting customers with product questions and recommendations, sharing information about promotions, addressing concerns, and communicating restocking needs and customer feedback to management. Team members collaborate to support store goals and contribute to a positive work environment.

The position requires frequent use of store devices, handling and placing merchandise, retrieving stock, and moving throughout the sales floor and stock room. Team members must be able to follow merchandise layouts, schedules, and operating procedures. The schedule is flexible to meet business needs and may include day, evening, weekend, or overnight shifts. The listed starting pay is $16.00 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required as needed.
• Comfortable using technology such as computers, cash registers, hand-held devices, and mobile devices, or willing to learn.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders, kneel, bend, twist, stoop, and move between the sales floor and stock room.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist multiple customers efficiently, and provide service throughout their visit.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about current store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, seeking to turn returns into exchanges when possible.
• Keep management informed about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company objectives and maintain a positive, productive work environment.
• Operate store devices and cash register as needed; move, retrieve, and put away merchandise.
• Follow merchandise layouts, associate schedules, and standard operating procedures.

Benefits

• The company directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefit offerings are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed